My experience with SMMCost – 100% drop, no support, $2000 loss

[mowdanau]

Hello everyone,
I want to share my experience with SMMCost to warn others.
I purchased multiple services from their platform:

• TikTok views
• TikTok likes
• TikTok followers

They advertise a 30-day refill guarantee and promise to refill or refund if there is any drop.
However, the reality is completely different:
All services dropped almost 100% after completion

• I submitted many refill requests → none were processed
• Support keeps saying “wait 2 hours” but then stops replying
• I have contacted them many times (tickets + calls) but received no proper response
• This issue has been ongoing for more than 20 days
• Refunds were either incorrect or not provided at all

Total loss: over $2000
I did NOT purchase via BlackHatWorld, but I believe it is important to warn the community.
I can provide full proof:
Order IDs

• Drop statistics
• Conversation screenshots
• This experience is extremely unprofessional and does not match what they promise.
• Be careful if you are considering using this platform.

If this issue is not resolved, I will escalate this case through payment providers.

 

[bkiller]

Sorry to hear about your experience.


If you have full proof (order IDs, screenshots, drop stats), I strongly suggest posting everything clearly so the seller can respond publicly. Transparency is important in situations like this.


Also, if the 30-day refill guarantee was advertised and not honored, you have the right to escalate the matter through your payment provider.


Looking forward to seeing this resolved professionally.

 

[lukem121]

Thanks for the warning

 

[mowdanau]

Sorry to hear about your experience.


If you have full proof (order IDs, screenshots, drop stats), I strongly suggest posting everything clearly so the seller can respond publicly. Transparency is important in situations like this.


Also, if the 30-day refill guarantee was advertised and not honored, you have the right to escalate the matter through your payment provider.


Looking forward to seeing this resolved professionally.

Sorry to hear about your experience.


If you have full proof (order IDs, screenshots, drop stats), I strongly suggest posting everything clearly so the seller can respond publicly. Transparency is important in situations like this.


Also, if the 30-day refill guarantee was advertised and not honored, you have the right to escalate the matter through your payment provider.


Looking forward to seeing this resolved professionally.

Here are some chat messages about the TikTok follower service, and the TikTok views and likes service is 100% dropped. I sent a refund request but they didn't process it, intentionally letting the warranty period expire.

 

[mowdanau]

Here are some chat messages about the TikTok follower service, and the TikTok views and likes service is 100% dropped. I sent a refund request but they didn't process it, intentionally letting the warranty period expire.

These are just a few of the tickets I sent because there were too many IDs, so I was forced to send them via WhatsApp and message the admin. They promised to process it but didn't, and they deliberately ignored my calls while the system was active.

 

[mowdanau]

Everyone can see he's online.

 

[mowdanau]

End

 

[mowdanau]

It's been 12 hours and he still hasn't replied to me.

 

[Pardesi]

If the seller is on BHW you can open a dispute.

 

[LilMosey]

I did NOT purchase via BlackHatWorld, but I believe it is important to warn the community.

The BHW community is aware, they've been banned since May 2025: @smmcost . There's about 4 pages of complaints in their Dispute thread, which lasted nearly a year.
https://www.blackhatworld.com/seo/shuttershades-vs-smmcost.1610795/

You can say goodbye to your money, they treat their customers like
Goodluck & thanks for the warning

 

[mowdanau]

If the seller is on BHW you can open a dispute.

How can I open a dispute?

 

[Rufai]

How can I open a dispute?

You can not. Seller is already banned from the forum.

 

[mowdanau]

So I lost money?

You can not. Seller is already banned from the forum.

 

[mowdanau]

scammer

 

[Finez]

Yes thats why its always recommended to go with a Popular Smm Service or a panel with some reviews

 

[mowdanau]

Here's an example: after 20 days, he still told me he had refunded the money, even though I bought 13,000 followers. He refunded me 3,000, and the remaining followers are 100% drop and have no warranty, even though the title says 30-day warranty.

 

[medialounge]

One cannot really have a gaurantee with smm service
There will always be issues ,as the platform isnt owed by the smm providers

 

[mowdanau]

He promised me a 48-hour response, but now it's been a week and he hasn't replied even though he's active. This is a scam; I've suffered significant losses, and he's gone into hiding.

 

[mowdanau]

The scammer ran away and all the unresolved tickets were closed. I estimate the total loss I was scammed out of is around $7000. Everyone be careful!

 

[n0va58]

I also bought a small number of YouTube subscribers from this awful company, but there's been no action for days. They respond and just say "we've sped things up." They don't do anything. Terrible company. Don't do business with them.