Fiducia
BANNED
- Mar 1, 2020
- 1,469
- 1,162
Shopping mall is the better expression, I agree.The marketplace is not a billboard but more of a shopping mall.
We rent thread space, like Macy's rents square footage, and the mall is not responsible for the transactions at Macy's.
The difference is, we care about our community members and have a Dispute Resolution subform to help those whose transactions went South, but we need a reasonable level of proof in order to mediate.
No Mall that I know of offers that free service to those who shop in the stores where they rent the square footage to businesses at the cost of the Mall and @Diamond Damien spends a fair amount of money for the staff to do that mediation.
Actually, I feel that BHW is spending too much efforts on dispute resolution whereas there is no obligation at all. It is a courtesy to its users. But many users, both vendors and buyers, take it for granted and expect guarantees and refunds.