- Mar 10, 2010
- 42,695
- 107,110
It won't help to create a new Dispute as he won't be able to respond.
I don't think he was being malicious, I just think he was lazy not getting things right with his clients.
DR Resolved pankajjangir vs Deleted member 752298
- Thread starter pankajjangir
- Start date
Dispute is resolved
- Status
I don't think he was being malicious, I just think he was lazy not getting things right with his clients.
D
Deleted member 731332
Guest
Yes.
- Nov 1, 2024
- 1,196
- 4,447
Hello everyone,
Deleted member 752298 contacted us and wants to come back and set things right. We're allowing it and he should be showing up to address everyone's issues within the next 24 hours. Of course, the sooner the better.
Deleted member 752298 contacted us and wants to come back and set things right. We're allowing it and he should be showing up to address everyone's issues within the next 24 hours. Of course, the sooner the better.
Jaspix
Registered Member
- Dec 14, 2020
- 83
- 83
Well, bad look that he completely removed his site (404) after getting banned lol, a simple placeholder stating what's happening would be way better.
I got a lifetime membership that I didn't use that much since I discovered he just ripped some plugins (the plugins I mostly used) from another forum, so I just went straight to the source instead.
But having a single place to find plugins / themes was a nice service that I am willing to pay for so I held unto the license to see if it improved but it only got worse (requests unanswered, auto updater plugin breaking sites, etc). Obviously everything got worse after Automattic's bullshit lawsuit, now plugins have another name, the forking thing breaks compatibility and the myriad of other problems.
If he comes back and tries to make things right I hope he follows the advice of just starting anew with some offshore hosting and with some shell company that can be easily replaced rather than with a legit business based in Europe so the plugins don't have to follow the lawsuits terms and woo/wordpress plugins can be available again. It shouldn't be that way but that man child Matt likes to sue people he doesn't like so it's bound to happen again.
I got a lifetime membership that I didn't use that much since I discovered he just ripped some plugins (the plugins I mostly used) from another forum, so I just went straight to the source instead.
But having a single place to find plugins / themes was a nice service that I am willing to pay for so I held unto the license to see if it improved but it only got worse (requests unanswered, auto updater plugin breaking sites, etc). Obviously everything got worse after Automattic's bullshit lawsuit, now plugins have another name, the forking thing breaks compatibility and the myriad of other problems.
If he comes back and tries to make things right I hope he follows the advice of just starting anew with some offshore hosting and with some shell company that can be easily replaced rather than with a legit business based in Europe so the plugins don't have to follow the lawsuits terms and woo/wordpress plugins can be available again. It shouldn't be that way but that man child Matt likes to sue people he doesn't like so it's bound to happen again.
Thomas Shelby
Power Member
- Jan 3, 2013
- 635
- 366
I need the Avada Theme. I don’t understand why it’s one of the most famous themes, yet it still doesn’t exist on his site.
Currently, I have Version 7.12.2 (July 7th, 2025), but what I need is Version 7.14 (November 12th, 2025).
You can see how many months it has gone without being updated due to the lack of auto-updates from Festinger.
And of course, the other plugins also need to be updated:
- Avada Builder
- Avada Core
- Perfmatters
- Rank Math SEO Pro
Honestly, I don’t even know why I’m still asking for this, it’s too much work at this point. And with everything that’s been happening on the website, I don’t think this is sustainable anymore. There’s always something going on in the backend.
If you can’t keep up with what you promise, then just refund, please.
Currently, I have Version 7.12.2 (July 7th, 2025), but what I need is Version 7.14 (November 12th, 2025).
You can see how many months it has gone without being updated due to the lack of auto-updates from Festinger.
And of course, the other plugins also need to be updated:
- Avada Builder
- Avada Core
- Perfmatters
- Rank Math SEO Pro
Honestly, I don’t even know why I’m still asking for this, it’s too much work at this point. And with everything that’s been happening on the website, I don’t think this is sustainable anymore. There’s always something going on in the backend.
If you can’t keep up with what you promise, then just refund, please.
D
Deleted member 752298
Guest
Thank you for allowing me to make things right.
I looked up the referenced payment, and I can find the $179 payment done in 2022.
Kindly confirm, and I'm happy to issue a refund.
Totally true. Would you be able to provide me your order ID and I'm happy to refund you as well.
@others, please let me know your transaction ID and I'll refund.
pankajjangir
Power Member
- Mar 28, 2013
- 659
- 295
I would like to have the refund.
D
Deleted member 752298
Guest
seospider20
Regular Member
- Sep 13, 2023
- 315
- 104
what about the credits from review copy you removed from us? its really inappropriate behavior
- Mar 10, 2010
- 42,695
- 107,110
He has a lot of people he has to refund before he pays his hosting bills, and the refunds should be a priority.
pankajjangir
Power Member
- Mar 28, 2013
- 659
- 295
When and how I will get the refund?
- Nov 1, 2024
- 1,196
- 4,447
- Apr 26, 2017
- 910
- 247
I just sent a pm to him. Should I share the details here or just inform you about the status?
- Nov 1, 2024
- 1,196
- 4,447
Just let me know here if he does/doesn't resolve it please.
Jaspix
Registered Member
- Dec 14, 2020
- 83
- 83
Wait, are we getting refunds now? Can I get a refund for my invoice? https://my.paddle.com/invoice/33885939/134071451-chre1bab1a9b0e1-5c8f95723a
- Nov 12, 2024
- 1,457
- 4,137
D
Deleted member 752298
Guest
Through your original payment provider which will take 2-3 working days.
Your order is refunded.
I received your request and ill take care of it.
- Mar 10, 2010
- 42,695
- 107,110
You would be well served going to your sales thread where are numerous other complaints and refunding them as well.
In addition to that, it makes a lot of sense for you to let your payment processor who bills, and continues to bill, those that have cancelled.
DarkerAds
BANNED
- May 1, 2023
- 568
- 1,041
You should refund everyone who bought your lifetime membership, not only people who complain as you are not providing any service nor updating plugin/themes
Also, you should provide proof that you cancelled everyone's monthly membership when they are not even getting a service in return.
- Status