Hi Micallef,
Thank you for taking the time out for the detailed review. I just traced your order number to CYAR132.
We appreciate your feedback. If we had this feedback when we delivered your articles, we would have turned this experience into 10 on 10 and we believe nothing is lost still.
I noticed that you ordered 50 articles with 50 different titles. So you can rest assured that there is no possible way we could have spun these articles since each article requires a different message and as such, we do not sell spun articles unless our customers request for the same.
I would like to reiterate that we guarantee 100% satisfaction on each and every order that we deliver and we are committed to delivering this to all our customers including your order.
I would like to offer another set of 50 articles at no cost to you and I will be happy to seek your feedback shortly after. Please let me know if this works for you.
We don't deny or we don't try to hide the fact that we are not perfect. I hope you are able to see this as our gesture to help improve our delivery standards and not in any way to defend ourselves from your comments on areas where we need to improve. We always welcome customer feedback and we incorporate the same in our day to day operations to help deliver better quality service for all of our customers.
For your success,
Sincerely,
Josh Caldon
www.contentyogi.com