1 negative reviews equals to 10/20 positive reviews.Do you think ORM is slowly becoming more important than SEO for local businesses A single bad review can kill leads faster than a site dropping a few ranks.
Exactly One bad review can outweigh a dozen good ones especially when it’s on a high-traffic platform like Google or Trustpilot. That’s why consistent monitoring and quick removal/takedown action are so important for maintaining credibility.1 negative reviews equals to 10/20 positive reviews.