Payment error in advertising account

[DN AGENCY]

Please help me know why

 

[hoangnguyen9192]

Is it true that even though there is money in the card, it still cannot be paid? Facebook is confusing.

 

[PHOENIX AGENCY]

Have you checked your card, maybe your card is locked?

 

[ViTuyen]

Please help me know why

If you cannot pay the balance on your advertising account even though the card has money, this may be meta is suspicious of your card and they are verifying during this process you cannot pay
you need to wait at least 24 hours then you can try again

 

[DN AGENCY]

Is it true that even though there is money in the card, it still cannot be paid? Facebook is confusing.

yes, there is enough money in the card but can not pay

 

[DN AGENCY]

A payment error usually happens because of issues with your payment method or Facebook’s billing system. Check if your payment method is up-to-date, there’s no unpaid balance, and try re-adding your payment info. If it still doesn’t work, reach out to Facebook Support.

Thank you!

 

[DN AGENCY]

If you cannot pay the balance on your advertising account even though the card has money, this may be meta is suspicious of your card and they are verifying during this process you cannot pay
you need to wait at least 24 hours then you can try again

Thank you !

 

[Diamondagencyfb]

Can you take a screenshot of this payment error, there are many reasons for this. If there is a notification, it will be easier for people to support you

 

[Ghost Marketing]

Did it happen because your payment card run out of funds? Or the ads account is not autopay so it will error when the balance need to be paid hit the threshold?

 

[DN AGENCY]

Did it happen because your payment card run out of funds? Or the ads account is not autopay so it will error when the balance need to be paid hit the threshold?

Thanks!

 

[DN AGENCY]

Can you take a screenshot of this payment error, there are many reasons for this. If there is a notification, it will be easier for people to support you

Thanks, I fixed it.

 

[Ana Agency Marketing]

some previous accounts I used were the same, maybe due to account source, some accounts cannot pay automatically when reaching the threshold even though automatic mode is set. you can replace another account to use.

 

[rankhighbacklinks]

some previous accounts I used were the same, maybe due to account source, some accounts cannot pay automatically when reaching the threshold even though automatic mode is set. you can replace another account to use.

Got it, thank you for clarifying . Makes sense that issue could be account source. I'II try replacing the account if auto pay fails.

 

[DN AGENCY]

some previous accounts I used were the same, maybe due to account source, some accounts cannot pay automatically when reaching the threshold even though automatic mode is set. you can replace another account to use.

Thank you

 

[bigkrous99]

Please help me know why

Sometimes the system blocks payments if it detects unusual activity. Try a different card or payment method, and avoid making too many changes at once. If it keeps failing, contact support they’ll tell you what’s wrong directly.

 

[FIDO AGENCY]

There are many reasons that can cause payment errors. To receive accurate support, please take a screenshot of the error and the accompanying message. At the same time, please check if this error is due to insufficient funds on the card or if the account is not set to autopay when the threshold is reached.

 

[Ana Agency Marketing]

Got it, thank you for clarifying . Makes sense that issue could be account source. I'II try replacing the account if auto pay fails.

yeah bro, I see a very few accounts have this problem and when you replace it, I hope it won't happen again.

 

[agnescad7]

It’s usually best to double-check the card details, make sure the payment method is supported in your region, and try contacting support if the problem persists.

 

[DN AGENCY]

It’s usually best to double-check the card details, make sure the payment method is supported in your region, and try contacting support if the problem persists.

Thank you

 

[medialounge]

Just use virtual card that is compatible with meta, not all virtual card does that, some are selective of the payment service they render