Ask me anything about Meta Billing.....

medialounge

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So i have spent couple of years running Meta ads and i feel it is time i contribute to this community from my knowledge and experience. So you've got any question about billing?, just drop them here
 
What's your go to move when a client's payment method gets repeatedly declined even though the funds are clearly there? (particularly for new accounts, not related to virtual cards)
 
I've had a few issues with payment methods getting flagged and funds held. Would love to hear your tips on avoiding verification errors and keeping accounts running smoothly
 
I've been running into some account restrictions and sudden performance drops lately. I'd really appreciate any tips on keeping campaigns stable and accounts in good standing
 
What's your go to move when a client's payment method gets repeatedly declined even though the funds are clearly there? (particularly for new accounts, not related to virtual cards)
give a wait period usually 12-24 hours, if you are using a different ip from account geo ip, you can also change your ip to the accounts geo ip, and try another card
lastly try a 3d cards if all of the above fails
if all else fails...a combination of wait time
a change in card and ip and a message to support always work
 
I've been running into some account restrictions and sudden performance drops lately. I'd really appreciate any tips on keeping campaigns stable and accounts in good standing
Great to know... thou i am majorly on billing issues here, not campaign performance issues.

But as for the account restriction, play around your settings/notification and check if meta had dropped a warning on any of your posts about policy violation, if found make sure to delete that particular post and with time the restrictions will be lifted.
 
Is it safer to keep one card per account or can you rotate them without risk?
 
Many of my clients have had their advertising campaigns rejected. Is it because the account is weak or the client's post violates the rules?
 
That’s great-billing questions can get confusing for many. Thanks for offering to share your experience, it’ll definitely help the community.
 
Sometimes FB’s system glitches try different docs or devices, but if it keeps failing, only support can fix it.
 
Do you think we should use a prepaid account? Recently, many accounts have been automatically converted from postpaid to prepaid. I have no experience using prepaid accounts, so I am quite worried about the risk. I look forward to hearing your opinion.
 
many clients have big budget but running financial and stock related products is difficult recently. what type of account is best to run these products? even using old accounts with spending history is not viable in the long run.
 
So i have spent couple of years running Meta ads and i feel it is time i contribute to this community from my knowledge and experience. So you've got any question about billing?, just drop them here
May I know the recent product that helped you win?
 
Are you having problems with your prepaid account (unable to top up balance even though the card is active and unrestricted or need to verify or add new payment method but failed)
 
I’ve spent a few years running ads on Meta, and I think it’s time to give back to the community with my knowledge and experience. If you have any questions about billing, just drop them here.
 
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