Need help with Google Reviews

BBB allows businesses to dispute reviews they believe are fake or violate BBB guidelines. To do this:

  • Log in to your BBB business account.

  • Find the review in question.

  • Use the “Dispute” or “Report” option (if available).

  • Provide evidence showing why the review is fake or violates guidelines.

Contact BBB Customer Support:

If the review is clearly fake and BBB's online dispute process doesn’t resolve it, contact BBB support directly. Provide detailed evidence like purchase records, communication logs, or any proof that the reviewer is not a customer.
 
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