Festingervault Unauthorized Transaction

[JL1]

I saw Festingervault's thread on Blackhatworld and then subscribed to their service. This must have been more than a year ago already. I only subscribed for a few months, after which I cancelled my subscription, then yesterday they deducted money from my account out of the blue!

Seems I'm not the only one this happened to. There's another person that posted about the same thing in the past week on Trustpilot - also Festingervault.

How can a company just resubscribe someone to a service without their permission??

 

[Deleted member 1603965]

Maybe delete the CC saved on your account with them? I have only heard good things about him so far. IDK about this developmement.

 

[RK]

Have you contacted Deleted member 752298 directly before posting this here?

 

[Deleted member 752298]

I saw Festingervault's thread on Blackhatworld and then subscribed to their service. This must have been more than a year ago already. I only subscribed for a few months, after which I cancelled my subscription, then yesterday they deducted money from my account out of the blue!

Seems I'm not the only one this happened to. There's another person that posted about the same thing in the past week on Trustpilot - also Festingervault.

How can a company just resubscribe someone to a service without their permission??

I'm not allowed to assist here as it's outside my sales thread. So if you require assistance, kindly use the right support channel so I can take it from there. Thanks.

 

[JL1]

I'm not allowed to assist here as it's outside my sales thread. So if you require assistance, kindly use the right support channel so I can take it from there. Thanks.

Email sent.

 

[JL1]

Refund received... thank you very much.

 

[Mrnewbie]

It was settled, and next time, OP, please post this on the member's thread or contact them at their email. Thread locked.