Common Facebook Business Manager (BM) Issues & Solutions

[Senior management FB]

1. BM is Restricted or Disabled
+ Causes:
- Violations of Facebook’s advertising policies
- Suspicious activity from ad accounts within the BM
- Unusual login behavior
+ How to fix:
- Go to the Account Quality Center to check the reason.
- Submit an appeal by clicking “Request Review”.
- If denied, consider using a reputable Facebook account to create a new BM.
2. Unable to Add Pages, Ad Accounts, or People
+ Causes:
- BM has restricted features
- The Page or Ad Account is already owned by another BM
+ How to fix:
- Ask the current admin to remove the asset from the existing BM.
- Check asset status (Page or Ad Account) in Business Settings.
- Make sure you have the correct permissions (Admin role) in the BM.
3. Cannot Assign Roles or Lost Admin Access
+ Causes:
- Someone else took over the BM
- Confusion due to Facebook’s updated interface
+ How to fix:
- Go to Business Settings > Users > People to check your role.
- If access is lost, contact someone who still has Admin rights or submit an appeal through Facebook Business Support Center.
4. BM Can’t Run Ads (Ad Account Disabled within BM)
+ Causes:
- Ads violated Facebook’s policies
- Reports or spam-like activity on the ad account
+ How to fix:
- Open the affected ad account and review the notification for the reason.
- Submit a review request.
- If possible, create a new ad account within the BM (if limits allow).
Tips to Maintain a Healthy BM:
+ Always have at least 2 admins to avoid losing access.
+ Use a business email (custom domain) to verify your BM.
+ Avoid inviting unknown or untrusted people into the BM.
+ Never share BM access via suspicious links—this can lead to takeovers.

 

[EnEnTi]

1 week ago Bm was restricted and there was no button to review

 

[tompots]

1. BM is Restricted or Disabled
+ Causes:
- Violations of Facebook’s advertising policies
- Suspicious activity from ad accounts within the BM
- Unusual login behavior
+ How to fix:
- Go to the Account Quality Center to check the reason.
- Submit an appeal by clicking “Request Review”.
- If denied, consider using a reputable Facebook account to create a new BM.
2. Unable to Add Pages, Ad Accounts, or People
+ Causes:
- BM has restricted features
- The Page or Ad Account is already owned by another BM
+ How to fix:
- Ask the current admin to remove the asset from the existing BM.
- Check asset status (Page or Ad Account) in Business Settings.
- Make sure you have the correct permissions (Admin role) in the BM.
3. Cannot Assign Roles or Lost Admin Access
+ Causes:
- Someone else took over the BM
- Confusion due to Facebook’s updated interface
+ How to fix:
- Go to Business Settings > Users > People to check your role.
- If access is lost, contact someone who still has Admin rights or submit an appeal through Facebook Business Support Center.
4. BM Can’t Run Ads (Ad Account Disabled within BM)
+ Causes:
- Ads violated Facebook’s policies
- Reports or spam-like activity on the ad account
+ How to fix:
- Open the affected ad account and review the notification for the reason.
- Submit a review request.
- If possible, create a new ad account within the BM (if limits allow).
Tips to Maintain a Healthy BM:
+ Always have at least 2 admins to avoid losing access.
+ Use a business email (custom domain) to verify your BM.
+ Avoid inviting unknown or untrusted people into the BM.
+ Never share BM access via suspicious links—this can lead to takeovers.

Solid reminder 2 admins and a verified domain go a long way.

 

[joinmak]

Recently, Facebook's BM scanning has caused me to lose a lot of Bm, even though I did not violate anything.

 

[Apex Gamble Ads]

1. BM is Restricted or Disabled
+ Causes:
- Violations of Facebook’s advertising policies
- Suspicious activity from ad accounts within the BM
- Unusual login behavior
+ How to fix:
- Go to the Account Quality Center to check the reason.
- Submit an appeal by clicking “Request Review”.
- If denied, consider using a reputable Facebook account to create a new BM.
2. Unable to Add Pages, Ad Accounts, or People
+ Causes:
- BM has restricted features
- The Page or Ad Account is already owned by another BM
+ How to fix:
- Ask the current admin to remove the asset from the existing BM.
- Check asset status (Page or Ad Account) in Business Settings.
- Make sure you have the correct permissions (Admin role) in the BM.
3. Cannot Assign Roles or Lost Admin Access
+ Causes:
- Someone else took over the BM
- Confusion due to Facebook’s updated interface
+ How to fix:
- Go to Business Settings > Users > People to check your role.
- If access is lost, contact someone who still has Admin rights or submit an appeal through Facebook Business Support Center.
4. BM Can’t Run Ads (Ad Account Disabled within BM)
+ Causes:
- Ads violated Facebook’s policies
- Reports or spam-like activity on the ad account
+ How to fix:
- Open the affected ad account and review the notification for the reason.
- Submit a review request.
- If possible, create a new ad account within the BM (if limits allow).
Tips to Maintain a Healthy BM:
+ Always have at least 2 admins to avoid losing access.
+ Use a business email (custom domain) to verify your BM.
+ Avoid inviting unknown or untrusted people into the BM.
+ Never share BM access via suspicious links—this can lead to takeovers.

great! Thank you so much

 

[Emily 23]

Facebook BM scanning has cost me a lot of Bm. Bm is limited and there is no button to review

 

[SilviaSignals]

Solid breakdown, wish I had this when I ran into BM issues last year. Having 2 admins and verifying with a domain email does save headaches down the line.

 

[Cryus Media]

BM is always being scanned lately. It takes a lot of time and money to fix the errors.

 

[neonwhisperer404]

Just to add one more thing. if you're managing multiple BMs, especially across different accounts or agencies, make sure you're logging into each one in a clean, isolated environment. Facebook can easily flag unusual login patterns even if you’re not doing anything shady. Using an antidetect browser like Hidemyacc, Multilogin, or Incogniton with separate residential proxies helps keep sessions isolated and avoids issues like sudden checkpoint or flagged devices. It’s especially useful if you’re rotating accounts or working with team members remotely. Good breakdown btw

 

[SuperLucky Agency]

1. BM is Restricted or Disabled
+ Causes:
- Violations of Facebook’s advertising policies
- Suspicious activity from ad accounts within the BM
- Unusual login behavior
+ How to fix:
- Go to the Account Quality Center to check the reason.
- Submit an appeal by clicking “Request Review”.
- If denied, consider using a reputable Facebook account to create a new BM.
2. Unable to Add Pages, Ad Accounts, or People
+ Causes:
- BM has restricted features
- The Page or Ad Account is already owned by another BM
+ How to fix:
- Ask the current admin to remove the asset from the existing BM.
- Check asset status (Page or Ad Account) in Business Settings.
- Make sure you have the correct permissions (Admin role) in the BM.
3. Cannot Assign Roles or Lost Admin Access
+ Causes:
- Someone else took over the BM
- Confusion due to Facebook’s updated interface
+ How to fix:
- Go to Business Settings > Users > People to check your role.
- If access is lost, contact someone who still has Admin rights or submit an appeal through Facebook Business Support Center.
4. BM Can’t Run Ads (Ad Account Disabled within BM)
+ Causes:
- Ads violated Facebook’s policies
- Reports or spam-like activity on the ad account
+ How to fix:
- Open the affected ad account and review the notification for the reason.
- Submit a review request.
- If possible, create a new ad account within the BM (if limits allow).
Tips to Maintain a Healthy BM:
+ Always have at least 2 admins to avoid losing access.
+ Use a business email (custom domain) to verify your BM.
+ Avoid inviting unknown or untrusted people into the BM.
+ Never share BM access via suspicious links—this can lead to takeovers.

It is best to bind multiple managers at the same time. To prevent the impact of risk control

 

[Win & Win]

BM accounts are restricted but there is no ad button. Is there any way to appeal?

 

[BMW agency]

1. BM is Restricted or Disabled
+ Causes:
- Violations of Facebook’s advertising policies
- Suspicious activity from ad accounts within the BM
- Unusual login behavior
+ How to fix:
- Go to the Account Quality Center to check the reason.
- Submit an appeal by clicking “Request Review”.
- If denied, consider using a reputable Facebook account to create a new BM.
2. Unable to Add Pages, Ad Accounts, or People
+ Causes:
- BM has restricted features
- The Page or Ad Account is already owned by another BM
+ How to fix:
- Ask the current admin to remove the asset from the existing BM.
- Check asset status (Page or Ad Account) in Business Settings.
- Make sure you have the correct permissions (Admin role) in the BM.
3. Cannot Assign Roles or Lost Admin Access
+ Causes:
- Someone else took over the BM
- Confusion due to Facebook’s updated interface
+ How to fix:
- Go to Business Settings > Users > People to check your role.
- If access is lost, contact someone who still has Admin rights or submit an appeal through Facebook Business Support Center.
4. BM Can’t Run Ads (Ad Account Disabled within BM)
+ Causes:
- Ads violated Facebook’s policies
- Reports or spam-like activity on the ad account
+ How to fix:
- Open the affected ad account and review the notification for the reason.
- Submit a review request.
- If possible, create a new ad account within the BM (if limits allow).
Tips to Maintain a Healthy BM:
+ Always have at least 2 admins to avoid losing access.
+ Use a business email (custom domain) to verify your BM.
+ Avoid inviting unknown or untrusted people into the BM.
+ Never share BM access via suspicious links—this can lead to takeovers.

Nice tips

 

[Jorex]

BM accounts are still being scanned, there are also many cases where accounts are locked for no reason and appeals are unsuccessful.

 

[Martel_The_M]

Thanks for sharing this

 

[LEGIT Agency]

very useful information, thank you for sharing