Please Help

[Njabulo Majola]

hello can you pease help me.

i am learning to creating my website using a theme from envanto elements. i have installed and activated my theme but when i try importing the demo theme data i get an error of connection timed out 504. i then imported the theme data manually but i only get the error when i try to import the MENU data only while other relevant data is succesfully installed. please recommend ways to fix this problem.

Excuse my english, its not a first language

 

[NoBadReviews]

I think you may have internet problem, try restarting your device or pc both.

 

[SERPhustler]

Did you read the official documentation of the theme?

 

[NulledCode]

504 is usually a timeout error from the responding server which means it might be an issue with the theme's server importing the content from. You might want to reach out to the developer for support.

 

[rookerycarry]

hello can you pease help me.

i am learning to creating my website using a theme from envanto elements. i have installed and activated my theme but when i try importing the demo theme data i get an error of connection timed out 504. i then imported the theme data manually but i only get the error when i try to import the MENU data only while other relevant data is succesfully installed. please recommend ways to fix this problem.

Excuse my english, its not a first language

A 504 error usually means the server is slow. Try increasing PHP limits, importing in smaller parts, or asking your host for help. Hope this helps

 

[Njabulo Majola]

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A 504 error usually means the server is slow. Try increasing PHP limits, importing in smaller parts, or asking your host for help. Hope this helps

thank you. Im sorted now

 

[Njabulo Majola]

Did you read the official documentation of the theme?

yes, i kept trying and it eventually went through

 

[Njabulo Majola]

504 is usually a timeout error from the responding server which means it might be an issue with the theme's server importing the content from. You might want to reach out to the developer for support.

thanks for the advice. il try it next time i encounter the issue. it jut went through this time