Yep just a bunch of hot air coming out of that ass. Good customer service huh? lol that's a joke. Two weeks after I got my bot from you guys it needed an update, and I never got it. It's working on 4 months now, and the last time I talked to you you acted like a complete ass.
Here's the conversation I had after a month of not getting an update. Yeah I might have pressed a little hard, but it had been a month! I just wanted them to give me a date... nice customer service...
frequencysoftware: our developers are working on a solution, be sure to sign up to the our forum to receive updates
thechairman: I am
thechairman: signed up
thechairman: it's been a month
thechairman: I used the bots for like 2 weeks
frequencysoftware: You'll be notified immediately when the updates are ready.
thechairman: when
frequencysoftware: when the updates are ready.
thechairman: you have to understand my frustration
frequencysoftware: as you do mine
thechairman: no, not really, I have several bots from different companies and I've never had to wait a month
frequencysoftware: Oh well I'll pass that helpful information along to our programmers
thechairman: so you are saying they are stumped?
frequencysoftware: No
thechairman: can't figure it out? if that's the case just say it is... it's much more understandable
frequencysoftware: I can't speak for them
thechairman: so they just tell you it will be done when it will be done huh
thechairman: don't bother us with when, it will be done when it will be done
frequencysoftware: they aren't psychic sorry
thechairman: oh that is your only form a communication huh, funny
frequencysoftware: You need to reread that
frequencysoftware: I wasn't commenting on our form of communication. I was commenting on their ability to tell the future.
thechairman: dude, you are telling me that they tell you "it will just be done when it's done, don't bother us with when" ??
thechairman: is that what you are telling me?
frequencysoftware: I haven't said anything about any direct correspondence with any of our developers. I'm unsure on where you're getting this information.
thechairman: I don't have any info, I am asking you a question
frequencysoftware: You were asking a presupposition
thechairman: and the question is..... you are telling me that they tell you "it will just be done when it's done, don't bother us with when" ??
frequencysoftware: It's a presupposition. I can't answer it.
thechairman: what was the last date the programmers gave you on when it will be fixed?
frequencysoftware: I'm not interested in answering any demands.
thechairman: I see you like to play mental hopscotch... and I am definitely down for that
frequencysoftware: Well I have work to do, if you want to play there's yahoo chat.
thechairman: ok my friend, we'll see ya around
There's no turning back now, your rep is done.