Gold X account got shutdown for sus activity?

[CharlieDegen]

Context:

- Y Combinator startup
- Only posted a couple of tweets
- Got a lot of followers pretty fast
- Gold X account "shut for sus activity"

We've tried reaching out by email, email to ads team, connecting with staff on X & Linkedin....nothing.

We cant get anyone to help us reinstate. So frustrating.

Can anyone help or offer any guidance?

 

[CharlieDegen]

anyone?

 

[jayhop]

I've had a couple of accounts get shut down although they werent gold but they were very large. I happened while they were transitioning from twitter to x. That was a mistake and they reinstated my account but it took around 20 emails and me harassing them for 3 months. The 2nd account i coudnt get back. Their support is almost non-existant but considering you are paying for the gold account they should provide better support. I would keep sending them emails explaining your situation. If you cant get it back them you'll have to open another account.

 

[Randall (X)]

Hi, send me the link of the Twitter account. What queries are you using it for? I have been on twitter for a very long time, I know how to create gold accounts in large numbers.
How to contact you? I can help.

 

[CharlieDegen]

I've had a couple of accounts get shut down although they werent gold but they were very large. I happened while they were transitioning from twitter to x. That was a mistake and they reinstated my account but it took around 20 emails and me harassing them for 3 months. The 2nd account i coudnt get back. Their support is almost non-existant but considering you are paying for the gold account they should provide better support. I would keep sending them emails explaining your situation. If you cant get it back them you'll have to open another account.

Thank you for this. Where is the best place to email them at?

You would think being one of the best known companies on earth they'd have their shit together....but no!

 

[jayhop]

Thank you for this. Where is the best place to email them at?

You would think being one of the best known companies on earth they'd have their shit together....but no!

There is a contact us button on the top right https://help.x.com/en/forms/account-access/appeals. Oh and be careful about people saying they can get your accoutn back. Its usually a scam. They are trying to get access to your account.

 

[imccafey]

Rough. Best course of action is still to appeal with them because (and unless you have an agency that does direct communications with Twitter on behalf of their agents) there's no real way around a suspension like that. And as far as I'm aware, it's also not a "suspension until x amount of time". I also second that never communicate with anyone one outside of the official Twitter support channels regarding your account.

 

[proxygo]

Hi, send me the link of the Twitter account. What queries are you using it for? I have been on twitter for a very long time, I know how to create gold accounts in large numbers.
How to contact you? I can help.

avoid this 2 post member
give him no money