Can I explore this on a trial?
Hello Sir. Review copes are available to some users. Could you let us know your ytbot username?
Can I see how it works for me?
Hello Sir. Review copes are available to some users. Could you let us know your ytbot username?
Any trial options offered?
Hello Sir. Review copes are available to some users. Could you let us know your ytbot username?
Hey, can you add test balance?
username: noisdecoco
Hello Sir. The review copy has been set. Please let us know your experience with us!
I'm really disappointed in your customers service on the platform.
I got issue with my watch hours order not getting delivered. I placed the order two months ago but the order is still yet to be completed. I. Never wanted to bring this here but I really got no option.
You made me lose multiple client because you fail to deliver the oder I paid for.
I sent multiple messages to the support asking for help but I really got no reply since then.
Your support treating client as if they are doing them favour.
If you continue treating customers with such dis respect it is just the matter of time before everyone leaves.
And I need refund!
Order id 1636278
Hello Sir. Thank you for reaching out and sharing your concerns. I sincerely apologize for the inconvenience and frustration caused by the delay in addressing your issue. It is never our intention to leave any of our clients feeling ignored or disrespected.
After reviewing our communication history, I see that we were in active correspondence until November 30th, but your last email on December 3rd unfortunately went unanswered. This was an oversight on our part, and for that, I deeply apologize.
For the watch hours service, we require a full screenshot of the analytics showing custom dates and watch hours to start an investigation. We don't use view counts to track the order for that service, so an order can be "processing" even though it is already completed. As of our last correspondence, we had not yet received this in the requested format. While this was a factor in the delay, it does not excuse our failure to follow up with you or to provide clearer guidance.
To resolve this matter, I have processed a full refund for your order (ID: 1636278). Additionally, I will personally ensure that our processes are improved so that such situations are avoided in the future, including emphasizing the importance of using our ticketing system for faster and more organized support on order-related issues.
Your feedback is invaluable, and I truly appreciate you bringing this to our attention. If there’s anything else I can assist with, please don’t hesitate to let me know.
Hello Sir. Review copes are available to some users. Could you let us know your ytbot username?
What are the trial options?
Hello Sir. Review copes are available to some users. Could you let us know your ytbot username?
Hello, I’m marshmallej. Could I get a test balance to try out your services?
Hello Sir. Review copes are available to some users. Could you let us know your ytbot username?
How can I test its value?
Hello Sir. Review copes are available to some users. Could you let us know your ytbot username?
How can I test it myself?
Hello Sir. Review copes are available to some users. Could you let us know your ytbot username?