Issue with Identity Confirmation Page on Facebook Ads Account

[Amer Ali]

I'm experiencing a problem with the identity confirmation page for my Facebook Ads account. Whenever I try to confirm my identity, I get redirected to a blank white page. This happens every time I click the option to verify my identity.

I've tried different browsers and devices, but the issue persists. It’s preventing me from completing the verification process and accessing my ad account.

Has anyone else faced this issue, and are there any solutions or workarounds to resolve it?

 

[tuh6695]

I have the same problem

 

[partner_synergy]

Did you tried to change IP ? VPN for example

I'm experiencing a problem with the identity confirmation page for my Facebook Ads account. Whenever I try to confirm my identity, I get redirected to a blank white page. This happens every time I click the option to verify my identity.

I've tried different browsers and devices, but the issue persists. It’s preventing me from completing the verification process and accessing my ad account.

Has anyone else faced this issue, and are there any solutions or workarounds to resolve it?

 

[RichMedusa]

Did you tried to change IP ? VPN for example

At least use a proxy if you try to change your IP...VPNs don't work well for social media, their IPs are already blacklisted

 

[beforeall]

Can you take a photo so we can see which part you verified your identity in and where we can see the error?

 

[scalewithalpha]

Are you using a proxy? Looks like a proxy issue. If you can share a screenshot or photo of the issue that would be a great help to solve the issue.

 

[Genus Agency]

can you change another proxy ?

 

[steveab]

Try to use different IP, if not solve then you have to contact with FB support

 

[Moon Marketing Agency]

Try sharing via another profile to verify.

 

[LUMINOUS AGENCY]

I think your account is having an error, you should contact support so they can handle it for you

 

[evebeatot]

try using proxy to change to another IP. hope it helps

 

[Misa Elia]

If you've tried multiple methods and it still doesn't work, you should contact Facebook support for help

 

[partner_synergy]

At least use a proxy if you try to change your IP...VPNs don't work well for social media, their IPs are already blacklisted

My bad. I meant turn on VPN and login account via proxy in browser (antidetect). VPN+Proxy

 

[Labeck Agency]

I'm experiencing a problem with the identity confirmation page for my Facebook Ads account. Whenever I try to confirm my identity, I get redirected to a blank white page. This happens every time I click the option to verify my identity.

I've tried different browsers and devices, but the issue persists. It’s preventing me from completing the verification process and accessing my ad account.

Has anyone else faced this issue, and are there any solutions or workarounds to resolve it?

This could be a temporary Facebook system error. If you can't fix it right away, wait a few hours or a day and try again. White screen errors are usually fixed by Facebook in a regular patch.

 

[UltrA Man]

I'm experiencing a problem with the identity confirmation page for my Facebook Ads account. Whenever I try to confirm my identity, I get redirected to a blank white page. This happens every time I click the option to verify my identity.

I've tried different browsers and devices, but the issue persists. It’s preventing me from completing the verification process and accessing my ad account.

Has anyone else faced this issue, and are there any solutions or workarounds to resolve it?

Try switching to a different IP, buddy; that IP might have been banned.

 

[Neway Marketing Agency]

Verification may be due to you using too many accounts for the BM you are using, you need to limit the use of 1 working profile, add more reputable profiles for initial verification, then it will be easier on you.

 

[RestingGlitchFace]

If changing your IP isn't working reach out to FB support

 

[Cryus Media]

Please use a clean proxy to login.

 

[Nekola]

I'm experiencing a problem with the identity confirmation page for my Facebook Ads account. Whenever I try to confirm my identity, I get redirected to a blank white page. This happens every time I click the option to verify my identity.

I've tried different browsers and devices, but the issue persists. It’s preventing me from completing the verification process and accessing my ad account.

Has anyone else faced this issue, and are there any solutions or workarounds to resolve it?

This issue might be a cache or session problem. Try clearing your browser's cache, disabling extensions, and using an incognito window.

 

[Wind Marketing Agency]

you should change to another IP. If it doesn't work, try again after a few hours