What Creates a Headache for a Company?

[GlobalGoogler]

Hi

I've just had a company suddenly drop my account, close it without warning. It's a bit like Skype, where if you don't use it in 90 days, they send you a warning and close your account and you lose your credit.

Except this company didn't send a warning, or any message. Just a simple we've closed your account and support won't respond to you.

Please note that this action is final, and there is no further support or contact available regarding this cancellation.
Thank you for your understanding,
Have a great day!

I've been using part of their service for years, but this one part I don't use, and they shut it down on a technicality.

Anyways, I've asked them re-instate it. If they don't and drag their heels I want to make sure they can also waste their time.

What are some creative ways to make them run in circles sorting out stuff that just wastes time?

Nothing dodgy, just something that they takes time to resolve and causes an admin headache, etc.

E.g. reporting their domain as a spammer to multiple email providers causes a headache as they need to prove they haven't caused issues. I also want to report them to various regulators who will investigate them and ensure they're 100% compliant to whatever regulations they need to be compliant with. They're in the telecoms space so there's lot of regulation, they would need to meet.

Anyways, nothing drastic, just something that will keep them busy (but won't harm their business). If they're going to act in bad faith, at least they should have to work a bit harder.

If you've got an creative ideas I'd love to hear it.

 

[loganmark0258]

There are many ways, like leaving a review that explains the problem that you encountered, publishing a blog about your experience on well known platform, publishing your experience on social media channel and tagging them but most of these will waste more of your time than the "company" because your acts will not drive their attention immediately. Lawsuits and legal notices can drive their attention faster but they will also cost you more and companies have teams to deal with such things. My recommendation is to move ahead but if your loss don't allow then you can use public platforms and social media to increase awareness about the issue so that it can help other users like you and company might also notice and change their policy.

 

[tman16]

As in you weren't using their services for a while and they just dropped you without warning or you were still using the services recently and they dropped you?

 

[GlobalGoogler]

As in you weren't using their services for a while and they just dropped you without warning or you were still using the services recently and they dropped you?

As in I used a minor part of their service and it was all I needed, but the one part of their service I didn't use and thus they terminated the account.

I also found out they added the clause AFTER we'd all bought the deal! I.e. they updated their usage terms after we'd signed up!

 

[Nikolaos]

Hi

I've just had a company suddenly drop my account, close it without warning. It's a bit like Skype, where if you don't use it in 90 days, they send you a warning and close your account and you lose your credit.

Except this company didn't send a warning, or any message. Just a simple we've closed your account and support won't respond to you.


I've been using part of their service for years, but this one part I don't use, and they shut it down on a technicality.

Anyways, I've asked them re-instate it. If they don't and drag their heels I want to make sure they can also waste their time.

What are some creative ways to make them run in circles sorting out stuff that just wastes time?

Nothing dodgy, just something that they takes time to resolve and causes an admin headache, etc.

E.g. reporting their domain as a spammer to multiple email providers causes a headache as they need to prove they haven't caused issues. I also want to report them to various regulators who will investigate them and ensure they're 100% compliant to whatever regulations they need to be compliant with. They're in the telecoms space so there's lot of regulation, they would need to meet.

Anyways, nothing drastic, just something that will keep them busy (but won't harm their business). If they're going to act in bad faith, at least they should have to work a bit harder.

If you've got an creative ideas I'd love to hear it.

Bad reviews will hurt them most. So spread information about what they did to you if you want to get back on them. But I believe any kind of revenge will just waste your time and energy. Just move on. If you're not using their service anymore you will just waste your time getting back at them.

 

[roydan]

What are some creative ways to make them run in circles sorting out stuff that just wastes time?

You gain nothing from being annoying. Your best move is to just move on.

 

[DesbonnetsZek]

You can talk about this on social media to draw attention and solve the problem

 

[Project Limitless]

You'll gain nothing by wasting their time. In fact you'll be wasting your own time.
Their service, their rules. Move on and drop this petty revenge idea.