Instagram Ads problem

[ichalla]

Hi
When i try to boost a reel on instagram it gets stuck on verifying card it just stays with white screen i have tried switching accounts making new Ones but nothing works. I have also tried with different cards bit bothing seems to work if someone can help me that would be great.

Thank you.

 

[RichMedusa]

Try to do that using another device (if you are making it on your pc, try using the phone)
Or try to open Instagram using another browser instead of the official app if you are using on your phone

 

[ichalla]

Try to do that using another device (if you are making it on your pc, try using the phone)
Or try to open Instagram using another browser instead of the official app if you are using on your phone

I have tried all of that but its still the same i had a friend of mine try it from his pc and phone and still the same.

 

[RichMedusa]

I have tried all of that but its still the same i had a friend of mine try it from his pc and phone and still the same.

is the card issued in the same country of your IP? for example, the card is from the US and your IP is also american

 

[ichalla]

is the card issued in the same country of your IP? for example, the card is from the US and your IP is also american

Yes also all of those are the same

 

[craigroscoe590]

Did you try to clear the cache on your IG app?Sometimes, clearing the cache or restarting your device can resolve temporary glitches.

 

[Ganument]

If the issue persists, try changing the browser or logging out and logging back in. I had the same issue with the FB boost button.

 

[MR.Spuf]

Hi
When i try to boost a reel on instagram it gets stuck on verifying card it just stays with white screen i have tried switching accounts making new Ones but nothing works. I have also tried with different cards bit bothing seems to work if someone can help me that would be great.

Thank you.

Have you tried in browser? Other device?