MOZ:Your account has been banned.

[lgbtunion]

I don't know what the reason is, but MOZ blocked my trial account, so can I ask if he will deduct the payment after the trial is over?

 

[rocck45]

If the account is blocked it means your trial is already over.

 

[roydan]

I don't understand the question about the payment. Their trial is free, isn't it? What should they deduct if they banned you mid trial?

 

[lgbtunion]

I don't understand the question about the payment. Their trial is free, isn't it? What should they deduct if they banned you mid trial?我不明白关于付款的问题。他们的试用期是免费的，不是吗？如果他们在试用期间取消了你的资格，他们会扣除什么费用？

Since the trial requires a credit card bundle, if you don't cancel it when the trial is about to end, the system will determine that you want to continue using it and will charge you.

My concern is that moz disabled the account, but the chargebacks still went through.

 

[roydan]

Since the trial requires a credit card bundle, if you don't cancel it when the trial is about to end, the system will determine that you want to continue using it and will charge you.

My concern is that moz disabled the account, but the chargebacks still went through.

I highly doubt they will charge anything as they clearly indicated they don't want you as a client.

 

[RMX]

Contact your bank to dispute the charges if any money went through and cancel the payment subscription. As it's trial account and they have banned you, then no money would been charged

 

[williamclifford32]

I don't know what the reason is, but MOZ blocked my trial account, so can I ask if he will deduct the payment after the trial is over?

nope if the account banned during trail period no payment will be detect but try to contact them inorder to be more sure.

 

[hichamixico]

The best way to find out is when you quickly reach out to support and explain your situation.

In my opinion, I think they might deduct if your card is still on file. (Except if you have a means to delete your card now).

 

[Maggie Adams]

If you have the option manually cancel your subscription to prevent any accidental charges and contact customer support to confirm.

 

[RankWithShelly]

They might have sent an email notification explaining the reason you can double check and make sure to remove your card from that account.