- Nov 2, 2008
- 59,140
- 26,641
So, 2 weeks ago, a washing machine i had owned since 2018
a HOTPOINT machine developed a door fault known as F06.
so i contact Hotpoint to ask about a door repair for my model,
they say we cant fix it as the model you have is on RECALL since
2019 for a known door fault that COULD catch fire.
they tell me, un plug your machine - we will take it away for free
and give you a new washing machine free, even though the 1 i had
was 6 yrs old. this was my replacement so far so good.
the Hotpoint engineers show up in a truck - they remove my
old faulty recall machine and plumb in the above FREE new one.
still so far so good ----but for proxygo things are never easy.
in my kitchen i have a glass top cooker with 4 glass hot plates
which is very close to where my cooker is, now when im not using
my cooker, i keep a towel on it to keep the glass clean from my cats paw
prints from being all over it.
while the engineer was plumbing in my new washing machine he accidentally
backed into my cooker turning on 1 of the hot plates without knowing.
within 2-3 mins my kitchen / living room / bathroom / bedroom where
engulfed in thick smoke - the engineer grabs the burning smoking towel
and chucks it at me.
Remember after 2020 i have a manageable heart problem caused by a heart attack,
so last thing i need is a face full of smoke chucked at me , i toss the burning smoking
towel into the toilet and run outside with my fire alarm blaring coughing
and spluttering ---- im sure some one up stairs doesnt like me
i reported the incident to hotpoint .
a HOTPOINT machine developed a door fault known as F06.
so i contact Hotpoint to ask about a door repair for my model,
they say we cant fix it as the model you have is on RECALL since
2019 for a known door fault that COULD catch fire.
they tell me, un plug your machine - we will take it away for free
and give you a new washing machine free, even though the 1 i had
was 6 yrs old. this was my replacement so far so good.
the Hotpoint engineers show up in a truck - they remove my
old faulty recall machine and plumb in the above FREE new one.
still so far so good ----but for proxygo things are never easy.
in my kitchen i have a glass top cooker with 4 glass hot plates
which is very close to where my cooker is, now when im not using
my cooker, i keep a towel on it to keep the glass clean from my cats paw
prints from being all over it.
while the engineer was plumbing in my new washing machine he accidentally
backed into my cooker turning on 1 of the hot plates without knowing.
within 2-3 mins my kitchen / living room / bathroom / bedroom where
engulfed in thick smoke - the engineer grabs the burning smoking towel
and chucks it at me.
Remember after 2020 i have a manageable heart problem caused by a heart attack,
so last thing i need is a face full of smoke chucked at me , i toss the burning smoking
towel into the toilet and run outside with my fire alarm blaring coughing
and spluttering ---- im sure some one up stairs doesnt like me
i reported the incident to hotpoint .