In this case, you need to be careful to touch your backup before being connected to the internet with the new OS.I can help recover your files.. but do you backup any before
No, never pay them. Every payment received only encourages them into further development.Just pay them if the amount is not much
I think one of crack softwares is the culpritHow you dont know how you got it? You werent downloading anything? Like with torrents, or anything that you downloaded? What kind of sites do you visit?
I feel he surely download something. I not expert on this but simple logic usually how malware spread and virus the end user need to download it thus the hacker can access the end user computer. Even he visit those " suspicious site " will not get infected I feel since he never download any thing from that site. I doubt the cookie part can trigger sometime either.How you dont know how you got it? You werent downloading anything? Like with torrents, or anything that you downloaded? What kind of sites do you visit?
I wrote may be one of crack softwareI feel he surely download something. I not expert on this but simple logic usually how malware spread and virus the end user need to download it thus the hacker can access the end user computer. Even he visit those " suspicious site " will not get infected I feel since he never download any thing from that site. I doubt the cookie part can trigger sometime either.
Surely here got some BHW expert on this virus, malware, hacking stuffs can correct me if i wrong?
ThxTry https://www.nomoreransom.org/en/index.html
It's recommended by Europol, here
https://www.europol.europa.eu/operations-services-and-innovation/public-awareness-and-prevention-guides/ransomware-malware-holds-your-computer-data-hostage-for-price
Disconnect your PC from the internet and any other networks. Unplug all connected devices (except kb & mouse).
If there's no known decryption tools, then you should give a try with basic file recovery tools.
A lot of these crappy ransomware tools just 'delete' the original files and create encrypted versions of them.
However, if the ransomware doesn't overwrite the bits from the actual storage registry, it means that the original files aren't actually fully deleted and can still be recovered with file recovery tools.
This is the risky , come crack software or even crack WP theme , plugin. No doubt there are some kind hearted ones just share the legit crack version but nevertheless bound will have some inject virus , etc with it.... Sometimes you do a virus scan might not detect either. I even feel those anti virus companies purposely come out virus spread around so people will use their anti virus software.I wrote may be one of crack software
thxI got the same problem four months ago, i just had to install a new copy of Windows,since all my files where backed up on another drive.This ransomware led to my two fb accounts to be taken,so secure your accounts as well,even if you pay these files are irrecoverable.
Windows defender isn’t enough?Why don't you guys use NOD32? I think it's the best possible antivirus out there...
no antivirus can save you against new malwares that have new hashesWindows defender isn’t enough?
Thxno antivirus can save you against new malwares that have new hashes
https://www.techradar.com/pro/security/new-malware-attacks-have-seen-a-huge-rise-in-recent-months
https://www.howtogeek.com/227386/psa-if-you-download-and-run-something-bad-no-antivirus-can-help-you/
the best thing to do now is to disconnect your PC from your home network and then change all passwords for your accounts using your phone if not the malware has already gone through your home network to other devices