Google Maps rankings can be a bit of a mystery box sometimes. While reviews are important, for a single listing with a perfect score, it might come down to factors like how well-established the business is, or how accurately their category and details match search terms. As for clicks on "Call," it's not a direct ranking factor as far as we know. But indirectly, it could help. Engaged users are a good signal for Google, so if that one listing gets a lot of calls (and presumably happy customers calling), it might give them a little boost. Focus on making your listing as rich as possible. Fill out all the details, add high-quality photos, and encourage customers to leave reviews.
