Not sure about handling such a situation since I automatically gave up on it and as mentioned above, they closed both my 'Atlas'- and my
US-applied LLC 2 years ago without prior notice. Got myself a local processor (In my home residence country, Israel -the best 1.5 years of my life,
and still going with 0 issues.
If Stripe can close an account without prior notice. You know what in the damn PayPal is about to be with Stripe (if not already for a long time)
Are you selling digital products? Anything in the grey area you should automatically classify it as Blackhat by default.
I found a local payment gateway provider and within minutes I had a digital terminal. -All they asked was in what field we operate, I told them
as is, we provide social media marketing promotion services, and guess what? Not a lot of questions were asked. -Even though, we provide
botted services as well. -The kind that PP, Stripe, Paddle, etc. hate due to fraudulent chargebacks.
You still can apply to PayOp, PaymentCloud, etc.
(PayOp, as an example, has personally told me they're "familiar with my type of business" and asked about the payment options I seek)
I'm sorry for not providing a solution but it's a painful situation to reminisce and look at. I highly suggest you hit the
Search button and
look for similar situations.
Depending on your business, I'd lawyer up. Seriously.
If your order isn't automated, you should consider a payment page/invoice solution. Usually, payment processing companies have these
features included.
I see a lawyer was already suggested for you. The best bet is to wait, but don't let that hold your business, and apply for another processor
today.
Even if you did something against their Terms of Service i think a notice from a lawyer would be enough at least to apply for an appeal.
But as you already know, the usual situation is the waiting game. You're locked out until the time is up.
Best of luck and success
