Permanently Closed Marketplace Sales Thread
- Thread starter mahmutkisa
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mahmutkisa
Senior Member
- Jul 2, 2014
- 807
- 91
Hello
Your order has been canceled and refunded
You can get faster support if you open a ticket or contact via Whatsapp for problems with your orders
Have a good SMM day!
Thank you
mahmutkisa
Senior Member
- Jul 2, 2014
- 807
- 91
Hello
We add balances to our users who want a test balance
Your balance has been added to your account
Have a good SMM day!
Thank you
mahmutkisa
Senior Member
- Jul 2, 2014
- 807
- 91
Welcome to the world of AddSMM. Your trial balance has been added to your account. Don't forget to leave a comment and feel free to contact our support team if you have any problems
Thank you
thanghuynh99
Junior Member
- Feb 8, 2020
- 110
- 16
Hello there ...
could I get a test balance? username: Ballenger
thanks
could I get a test balance? username: Ballenger
thanks
Umair Muflih Najjar
Newbie
- Jul 8, 2023
- 2
- 0
test balance please
username : azharyaman
username : azharyaman
Aleksandre9
Junior Member
- Sep 25, 2020
- 118
- 26
hello there, i like to test your service list, username: Wortheay
grateful
grateful
AustinLewis
Newbie
- Jul 10, 2023
- 4
- 0
Hello, can I have a test balance please?
Username :austinlewis
Username :austinlewis
mahmutkisa
Senior Member
- Jul 2, 2014
- 807
- 91
AddSMM does not accept any responsibility for user-induced, wrong service selection and similar errors. Please note that the cancellation period will take time. In this case, it is likely that the 15-minute support response time will be exceeded.
Also, our support team informed us that you submitted an incorrect order number.
We would appreciate it if you would try to submit the correct order ID before sending the dispute notice.
Wrong Order ID: 11458758 - Canceled
True Order ID: 11414557 - Added for cancel, It will be canceled as soon as possible
Pls do not rush and be careful when placing your order
Sorry for the problem and also thanks for your patience
Have a good SMM day!
Thank you
Twistler
Power Member
- Aug 26, 2021
- 756
- 285
That is not true sir, I sent the correct order ids in my original ticket.11458758 wasn't ordered until today. I opened the ticket last night saying the id was 11414557, not once did I mention another order ID in that ticket which you can see for yourself, I have provided a screenshot of the ticket. This is the third time you have blamed me for your mistakes in the past 24 hours. Also I don't appreciate you bringing private matters into the public. I was being respectful in tickets, DMs, and WhatsApp even though I had a good reason not to be, so please do the same. Thank you.
Last edited:
mahmutkisa
Senior Member
- Jul 2, 2014
- 807
- 91
Know that the baseless accusations you have made against the AddSMM family, without knowing what kind of history we have, are against not just a website, but all our employees here. We condemn your speech and rude language.
We would like to add a few sentences that we think will be useful for you.
As everyone knows, Instagram received new update a few days ago.
With the new updates coming, the services are mostly disabled and other services that are running start to slow down.
With the Instagram update, we updated our ticket system, which is on our panel and allows us to communicate with our users. While responding to each of our users, we informed that the new waves of Instagram updates continue and the process will continue gradually.
After the Instagram update, this situation, the state of the market, service capacities, server interfaces and similar factors may affect this process. There is no specific time for this.
Fixed the issue of order ID confusion, which was the subject of WhatsApp support chat.
We're sorry you're having trouble and we've added an extra $5 to your account to smooth it out a bit.
We wish you to use it on beautiful SMM days!
Thank you
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Twistler
Power Member
- Aug 26, 2021
- 756
- 285
I have not made any accusations towards the AddSMM family and not once have I said anything rude to you, I have been completely respectful so I'm not sure why you are claiming I was rude. I can provide screenshots to prove this.
I understand there were recent updates with Instagram, and I understand stuff like this is out of your control but that doesn't give a reason to ignore my tickets and my cancelation requests. If my ticket was answered within those 2 hours I gave you (which is more than enough time since you have 24/7 support and guarantee 15 minute responses), I would have never sent the dispute notice. And the instagram updates especially does not give you a reason for you to try to make me look bad by talking about this in the public even though I have done nothing wrong and stayed professional during all of our interactions. Not only that, but if the service is not working then disable it because the one I ordered is still not disabled even though it is clearly not working. Also if the service is not working, then there shouldn't be any delays in cancelling the order.
In response to the last thing you mentioned, I made the order ID very clear in my original ticket and the confusion in the WhatsApp was a mistake on your end but I immediately corrected the support agent and told him the correct order ID. Next time please read the entire conversation before claiming the mistake is on the customer, because I can't think of anything I could have been done differently where this issue wouldn't have happened. Either if it was miscommunication between your team or just confusion on your end, either way you started to blame me and make me look like I was in the wrong when again, I made it clear what the the order ID, and the original ticket ID was.
I appreciate the compensation and I hope you understand that it was not my intention to make this a huge issue as the issues were already resolved on WhatsApp, but I had to defend myself when you brought it into the AddSMM thread. I look forward to continuing to use your service.
Have a good day.
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