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snyperul said:
Created windows wps to test still in pending ,,,,,
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It wasn't automatically set up because the admin password had a full stop and comma. However, a Win VPS doesn't support those. I have reset the password and provisioned the server.
 
Kindly improve on your communication, it's 4 days I've requested my data from current host to your server now, and you've not been able to migrate it successfully.

You've not responded to PM.

If you can't migrate my data today, kindly refund my payment, my current hosting plan is ending tomorrow.
 
Akinyande ayo said:
Kindly improve on your communication, it's 4 days I've requested my data from current host to your server now, and you've not been able to migrate it successfully.

You've not responded to PM.

If you can't migrate my data today, kindly refund my payment, my current hosting plan is ending tomorrow.
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Upon review of this issue, there seem to be too many timeout errors when trying to restore your account, which was quite a challenge for our team to tackle. It seems one of our team members also asked for terminal access to complete this migration successfully, but the same was not available with your current hosting provider.

Given the current situation that the hosting account with your current hosting provider is expiring tomorrow, we will offer a complete refund as we are not certain whether we can migrate your data within next few hours.

We are regularly migrating a ton of accounts (more than our physical capacity) due to the small team size. Due to this, often times our team fails to update clients on an update even though they are working on the requested stuff. We're working hard to increase our team size and be assured we will certainly work on improving our communications.

Have a wonderful day :)
 
Nunit said:
Upon review of this issue, there seem to be too many timeout errors when trying to restore your account, which was quite a challenge for our team to tackle. It seems one of our team members also asked for terminal access to complete this migration successfully, but the same was not available with your current hosting provider.

Given the current situation that the hosting account with your current hosting provider is expiring tomorrow, we will offer a complete refund as we are not certain whether we can migrate your data within next few hours.

We are regularly migrating a ton of accounts (more than our physical capacity) due to the small team size. Due to this, often times our team fails to update clients on an update even though they are working on the requested stuff. We're working hard to increase our team size and be assured we will certainly work on improving our communications.

Have a wonderful day :)
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Well I understand, and while I have to purchase another hosting plan should you fail to move my data, you've successfully migrated my data.
 
Akinyande ayo said:
Well I understand, and while I have to purchase another hosting plan should you fail to move my data, you've successfully migrated my data.
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I hope the migration was completed to your satisfaction by our team. Do let us know if you need any help along the way, we're always here to help :)
 
I am interested
Also i would like to add the cpanel option in my cloud order.
 
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