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I am interested.

I also have few questions if you don't mind?:

I would like to know if the $9/year plan renews at the same price?

What are the number of backups I can do& at what frequency?
Is DirectAdmin Control Panel similar to Cpanel?

Sorry for the long list, but I want to make an informed decision.
 
I am interested.

I also have few questions if you don't mind?:

I would like to know if the $9/year plan renews at the same price?

What are the number of backups I can do& at what frequency?
Is DirectAdmin Control Panel similar to Cpanel?

Sorry for the long list, but I want to make an informed decision.
Not a problem at all. I am always here to answer and help.

1. It renews at the same price. It doesn't automatically increase by the next term.

2. Our Germany and USA locations have daily backups with 30-day retention for free. Other locations are weekly or monthly, with only one backup retention.

3. Very similar to cPanel. It has everything that cPanel offers, yet the UI is quite different. But if you click and browse a few times, you can familiarize yourself with it in no time at all.
 
Not a problem at all. I am always here to answer and help.

1. It renews at the same price. It doesn't automatically increase by the next term.

2. Our Germany and USA locations have daily backups with 30-day retention for free. Other locations are weekly or monthly, with only one backup retention.

3. Very similar to cPanel. It has everything that cPanel offers, yet the UI is quite different. But if you click and browse a few times, you can familiarize yourself with it in no time at all.
Thanks for the response. Can you confirm which plan would be good for 3 websites? 1 is a basic one, 2 will have slight functions. Which one do we need? Cloud or Linux hosting?

Is backup available for both
 
Not a problem at all. I am always here to answer and help.

1. It renews at the same price. It doesn't automatically increase by the next term.

2. Our Germany and USA locations have daily backups with 30-day retention for free. Other locations are weekly or monthly, with only one backup retention.

3. Very similar to cPanel. It has everything that cPanel offers, yet the UI is quite different. But if you click and browse a few times, you can familiarize yourself with it in no time at all.
Please share the coupon code as well. I am very interested ☺️
 
Thanks for the response. Can you confirm which plan would be good for 3 websites? 1 is a basic one, 2 will have slight functions. Which one do we need? Cloud or Linux hosting?

Is backup available for both
You could go ahead with the $9 web hosting plan itself, given that the storage would be enough.

Daily backup is available in Cloud too. Same 30 Day data retention.
 
Hi, what's the best way to reach out to you?

I've tried your live chat at various timings and no one responds. I am going to buy in a few days and just want to know how quick n a way to contacting support.
 
I bougth two cloud hosting accounts, and cenchu work smooth, better than interserver, i recomend this cheap hosting :)
 
Can you tell me why this is better or different from @servikus?
Never used them before, so I can't really comment. But ours overall is fast performing, comes with daily backups, and uptime is stellar. It might be the same with Serverikus too, but I don't really know.
 
Hi, what's the best way to reach out to you?

I've tried your live chat at various timings and no one responds. I am going to buy in a few days and just want to know how quick n a way to contacting support.
It is the Holi holiday in India. Most of our team is in transit from their hometown to office HQ even as of now. I know that this is not an excuse, but be assured, we're working on improving the situation by trying to hire people from other countries, so one country staff can enjoy holidays with proper work-life balance while other takes care of the work.

Tickets have been responded to on an average of 30 minutes in the last couple of days. So, if you ever try to chat and don't get a reply there, I strongly suggest creating tickets. FYI, tickets are handled by a different team, and chats are handled by different teams. So sometimes, tickets might be faster than chat.
 
I bougth two cloud hosting accounts, and cenchu work smooth, better than interserver, i recomend this cheap hosting :)
Thank you for you kind words :)
 
It is the Holi holiday in India. Most of our team is in transit from their hometown to office HQ even as of now. I know that this is not an excuse, but be assured, we're working on improving the situation by trying to hire people from other countries, so one country staff can enjoy holidays with proper work-life balance while other takes care of the work.

Tickets have been responded to on an average of 30 minutes in the last couple of days. So, if you ever try to chat and don't get a reply there, I strongly suggest creating tickets. FYI, tickets are handled by a different team, and chats are handled by different teams. So sometimes, tickets might be faster than chat.
Lovely. Thanks for the clear response. I'll be signing up within 1-2 day.

Also, do you do email servers as well? We want to do cold emails. Any suggestions?
 
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