We find it difficult to verify Google ads account

[DomantasDigital]

We could verify ,,your organization" but we keep getting an error when trying to verify ,,your business operations". Just want to add, that all the uploaded documents are accurate and right, it might be some bugs from Gooogle? Have any of you experienced this issue?

1. Insufficient documentation
   To complete verification, please provide relevant and current documentation.
   
   If you already submitted these documents, please double-check your copies to ensure they haven’t expired, and that no key details have been left out or removed (outside of proprietary or personal information)
2. Unable to verify advertiser
   We weren't able to verify the advertiser's identity with the information provided through the business operations verification form. This may be due to:
   • Inconsistencies between submitted documents and your account information
   • Missing documentation
   • Problems with the provided files (such as glare or low resolution)
3. Inconsistency
   Information provided for verification was either inconsistent or contradicted information in your Google Ads account. Please try again, making sure that your information is consistent and/or explains why certain details have changed.

 

[ali78691]

We could verify ,,your organization" but we keep getting an error when trying to verify ,,your business operations". Just want to add, that all the uploaded documents are accurate and right, it might be some bugs from Gooogle? Have any of you experienced this issue?

1. Insufficient documentation
   To complete verification, please provide relevant and current documentation.
   
   If you already submitted these documents, please double-check your copies to ensure they haven’t expired, and that no key details have been left out or removed (outside of proprietary or personal information)
2. Unable to verify advertiser
   We weren't able to verify the advertiser's identity with the information provided through the business operations verification form. This may be due to:
   • Inconsistencies between submitted documents and your account information
   • Missing documentation
   • Problems with the provided files (such as glare or low resolution)
3. Inconsistency
   Information provided for verification was either inconsistent or contradicted information in your Google Ads account. Please try again, making sure that your information is consistent and/or explains why certain details have changed.

is it an individual account or an organization account?

 

[DomantasDigital]

is it an individual account or an organization account?

My account is individual

 

[ali78691]

then leave it you will not be able to verify. they are asking for business details and your account is not an organization. so whenever you will submit any business document they will still reject the appeal.

 

[DomantasDigital]

then leave it you will not be able to verify. they are asking for business details and your account is not an organization. so whenever you will submit any business document they will still reject the appeal.

If I won't verify it, my ads will be paused. Won't be?

 

[ali78691]

If I won't verify it, my ads will be paused. Won't be?

yes, your account only have 30 days. use it as much as you can.

 

[boiler]

My account is individual

you mean individual like this ?

 

[DomantasDigital]

Yes, exactly like this

you mean individual like this ?

Yes, exactly like this

 

[boiler]

Yes, exactly like this


Yes, exactly like this

if your account individual you don't need to verify business informations
it's already stated on your screenshot too that you only need to complete 1 verification method not 2 and since you had verify your organisation i think it's already verified

just wait for couple of days for the update

 

[DomantasDigital]

if your account individual you don't need to verify business informations
it's already stated on your screenshot too that you only need to complete 1 verification method not 2 and since you had verify your organisation i think it's already verified

just wait for couple of days for the update

One of the support told me that even if I am an individual, there are some cases where business operations must be provided, so..

 

[ali78691]

One of the support told me that even if I am an individual, there are some cases where business operations must be provided, so..

they told me the same thing and my account is stopped now.

 

[ali78691]

you mean individual like this ?

in your account 30 days is not completed yet, so let wait till Jan 7

 

[DomantasDigital]

in your account 30 days is not completed yet, so let wait till Jan 7

This date means nothing, my first verification was on December 21st, but it shows 28th now because it was my last started verification.

 

[DomantasDigital]

then leave it you will not be able to verify. they are asking for business details and your account is not an organization. so whenever you will submit any business document they will still reject the appeal.

Btw, this is bullshit

 

[ali78691]

Btw, this is bullshit

why. is it verified now?

 

[ali78691]

This date means nothing, my first verification was on December 21st, but it shows 28th now because it was my last started verification.

this date means you have started verification on this date and now you have 30 days to complete the verification. you must have received the email also that you have 30 days to complete the verification.

 

[ali78691]

Btw, this is bullshit

I started verification on Oct 19 and on 18 Nov the account stopped.

 

[DomantasDigital]

View attachment 237536

View attachment 237537


I started verification on Oct 19 and on 18 Nov the account stopped.

That's weird, because look at my image - I have no deadlines like you had. Was your account individual?

 

[ali78691]

That's weird, because look at my image - I have no deadlines like you had. Was your account individual?

yes, the account is individual: at the start I was not getting the deadline and when its stopped I got this deadline. I have 1 more account with the same issue. and I am not getting the deadline because the time is not passed yet.

here is the 2nd account I am not getting a deadline for this account. because the time is not passed yet.

both accounts are individual.

 

[limallo]

Maybe problem lies with your country ot ip address. It would be good if you contact them by postal mail.