Suspended right after creating campaign?

[ReginaWinkler]

I've had this happen before. You give Google valid information and a real credit card. Then, you create your campaign and moments after, you're banned for "suspicious payments". However, twice now I have been able to get the account back after telling them that the account is new, I have not done anything to violate their policies and you give them some proof of ID and the card in question.
So why does this happen?
Clearly, the system didn't find me out and treats me like a new customer. In fact, my very first ad account was banned the same way.
How the fuck is a new customer supposed to know what they did wrong? And if you dare to make the mistake of contacting the support team directly, which every newbie, including me, is prone to do, you can kiss your account good bye permanently.
And this is exactly the thing. Why DOES this happen if you give them real, totally valid info?

 

[deppo]

They connect this account to your previous suspended one. If you have never created one on that computer, you will not get suspended for payments, which has nothing to do with payments by the way.

 

[Xenios]

Why DOES this happen if you give them real, totally valid info?

Well, if you created a new account and your first campaign, they know at this point if you are just a small fish or big whale. They don't care about small fishes as they only cause trouble and costs (appeals, policy violations, blackhat, burnt thresholds, support work, etc.). Whales are easier to maintain, spend much more in relation to the work and costs and have often dedicated support that takes care of all issues. As their advertising ecosystem is big enough, they can simply behave this way and no one can touch them. Many legitimate smaller advertisers with adspends below 100k USD per month are intentionally and systematically discriminated and fair market competition is impossible. In such a case, your chances are better if you advertise via an agency or if your account is linked to an agency. That makes sense as they have less work and risks with you and there is an additional layer of protection for them (as the agency has a certain responsibility for you).

 

[icansee]

Most of the new accounts get suspended easily if you raise a red flag. And the algorithm gets more selective each day.

 

[KindleHD]

seems as you were banned for suspicous payment , it is the card you uploaded that is the problem.

what i use to do was make an account, add a $100 coupon then add payment method. use coupon then use card after.

but yes they also track IP so making multiple account only makes it worse. ive been banned instantly alot of times.

 

[GhostGz]

If you got banned for suspicious payments after campaign submission, It means you were going to get banned anyways. If you were banned for Circumventing or Unacceptable practices it would be a result of your campaign creation.

 

[deppo]

seems as you were banned for suspicous payment , it is the card you uploaded that is the problem.
what i use to do was make an account, add a $100 coupon then add payment method. use coupon then use card after.
but yes they also track IP so making multiple account only makes it worse. ive been banned instantly alot of times.

I think you are talking nonsense.

Suspended for payments for one thing has nothing to do with the card used.

Second, there is no coupon "to add" any more, much less to have this spent first before the balance.

Muchos love.

 

[Xenios]

"Suspicious Payments" suspension is NOT only payment related and in most cases it is actually NOT payment related. It's a fact discussed in many threads here on bhw and proven by experience. To not think with a wider scope when dealing with this type of suspension will make it harder to really understand it and thus to find solutions. So @deppo was right.

I usually get "Suspicious Payments" if the trust score of the account is too low which can be due to many different factors, but mostly insufficient warming-up, no other Google and/or 3rd party services connected, no Android phone connected, weak/unknown billing details, weak/fresh target domain etc. and at this point the card actually does NOT matter as the same BIN works perfectly fine in other accounts without suspensions.

 

[ReginaWinkler]

"Suspicious Payments" suspension is NOT only payment related and in most cases it is actually NOT payment related. It's a fact discussed in many threads here on bhw and proven by experience. To not think with a wider scope when dealing with this type of suspension will make it harder to really understand it and thus to find solutions. So @deppo was right.

I usually get "Suspicious Payments" if the trust score of the account is too low which can be due to many different factors, but mostly insufficient warming-up, no other Google and/or 3rd party services connected, no Android phone connected, weak/unknown billing details, weak/fresh target domain etc. and at this point the card actually does NOT matter as the same BIN works perfectly fine in other accounts without suspensions.

Hm, very interesting. That would probably be it, then. Many people responding didn't quite listen to what I said. Whenever I was banned like this (immediately upon campagin creating) I had always been able to get that ban removed (sus payments) by simply telling them that this is a new account, I did nothing to violate their policies and that this must have been by mistake. I was just wondering why that eben happens. But that you said it, the must be some sort of "trust score". So no, they did not find me out nor did I do anything to get banned.
I don't use google as a search engine and I don't want anything to do with them. It's just that adwords is the best by far. So the account I end up using are competely untouched, no other services, no search history, etc.
Thanks for the insight, this basically answers my question.

 

[WallB]

Any red flags you can think of that's causing this? Are you in a different country at the moment than your billing location? Using a proxy?

 

[adornoad]

Even Google Ads accounts created by 100% totally legit first time users, are getting suspended nowadays. At the moment there is no solution, there is only a workaround >>> Create as many Google Ads accounts as possible, appeal all suspended accounts and that way, you will always have some accounts available with you to keep your campaigns running.

 

[ReginaWinkler]

Any red flags you can think of that's causing this? Are you in a different country at the moment than your billing location? Using a proxy?

No, I just reset my IP manually and disable the VPN for the browser I'm using adsense on. And the billing location is also the same as my real one. But as I said, I have never thought about there being some sort of "trust score". I don't actually use any google services. I just created new accounts, with mostly legitimate info and a real debit card. Thankfully, I can just get new free debit cards with 2 clicks. Same with simcards. But that is the thing. All of that was competely new and google has never seen any of this before. Not the Google account, not the IP, the SIM, the payment method. etc. That must be the red flag for them and I would assume I would drastically increase my chances of keeping the account if I connected my phone, logged into google play with my debit card, bought my domain off of google directly, and whatever else there is to make me seem like a normal person.

But as @adornoad said, I have had accounts which simply weren't banned for sus payment right upon campaign creation. Some that had been banned but I was able to get back and the most recent ones I could not get back, even though I pretty much wrote the same appeal as in the cases in which I did end up getting the account back. I am, however, quite certain that system doesn't know who I am. The only thing it could go off of would be my name and maybe some sort of internal device ID that they may of may not track. And I doubt the name plays a significant role, if any at all, considering how many people there are with the same name, yet completely diffrent information. And the accounts that did end up spending prove that.
It honestly does feel like randomness to me. As far es I know, no one actually reads your appeals, only the system does. Unless you contact the support team directly which will guarantee your permant suspension.
The funny thing is that I don't even run a shady business. It's just affiliate marketing. And I genuinely want to be professional about it. But jesus christ, does google make it hard for you to use their ad service.
I guess you just keep on trying to get an account to survive the first sus payments and then hope you never dare make a mistake, which you're almost bound to do as a beginner.

 

[Hawkeye Digital]

Aged accounts , running accounts could help you getting over !

 

[Jam4321]

Even Google Ads accounts created by 100% totally legit first time users, are getting suspended nowadays. At the moment there is no solution, there is only a workaround >>> Create as many Google Ads accounts as possible, appeal all suspended accounts and that way, you will always have some accounts available with you to keep your campaigns running.

I've read that in the appeal section you should provide some proofs such as IDs, bank statements!! my question is it possible to appeal without providing proofs?

 

[RedPillSeo]

I've read that in the appeal section you should provide some proofs such as IDs, bank statements!! my question is it possible to appeal without providing proofs?

Yes!

 

[DDV8989]

I've had this happen before. You give Google valid information and a real credit card. Then, you create your campaign and moments after, you're banned for "suspicious payments". However, twice now I have been able to get the account back after telling them that the account is new, I have not done anything to violate their policies and you give them some proof of ID and the card in question.
So why does this happen?
Clearly, the system didn't find me out and treats me like a new customer. In fact, my very first ad account was banned the same way.
How the fuck is a new customer supposed to know what they did wrong? And if you dare to make the mistake of contacting the support team directly, which every newbie, including me, is prone to do, you can kiss your account good bye permanently.
And this is exactly the thing. Why DOES this happen if you give them real, totally valid info?

Hi guys, you all have the solution? i hv 2 new fresh account of G Ads. im using anti detect browser, but still got suspend. im stuckin' on this sh1t. Can you guys help this out? really need it. please help, thankyou

 

[ReginaWinkler]

Hi guys, you all have the solution? i hv 2 new fresh account of G Ads. im using anti detect browser, but still got suspend. im stuckin' on this sh1t. Can you guys help this out? really need it. please help, thankyou

Well, I genuinely am running a professional business in that sense that my the products I promote are non shady, useful products and that I did give google true, real information.
Thanks to the suggestions in this threat I have been able to finally get a working ads account again. My problem was that I kept getting suspended for sus payments right after creating my campaign. Had they actually found out that I have created acccounts before, I would have been banned immediately after giving them my billing information. This is important, as it confirms that they do NOT seem to flag your real name + real adress. Apparently, you can give them those and they don't have to be fake. I guess because names and adresses aren't necessarily unique and therefore do not flag their systems. The name should match my card anyway, which is also real. The same seems to be true for the laptop device ID which they most likely do track. I have been using the same laptop and I even used chrome just to make myself more trustworthy. Still, they don't seems to not care about that either.
So, if you are running a legitimate business and you do have a way to get real debit cards, I would give them your real name, which is also the card holder name at the bank you are registered and would also give them your real adress. Just register yourself at some online bank which lets you get free debit cards and also lets you replace them in case you "lost" them. Then, just make yourself as trustworthy as possible. I intentionally installed chrome and bought my domain through google's own service to have them charge my card, also creating a google pay payment profile. After that I would create my ads account and give them my billing info right away. If you don't get banned after the approval process, it's not just gonna happen later out of the blue. At least that is my experience. If you dodged that first bullet, there is nothing to fear as long as you're being careful and don't ever give them anything else to go off of. After having made myself more trustworthy, I was not banned after creating my campaign and my account is still running. They do, however, track your phone. I would NOT link your phone to your google account if that phone was linked to a banned account before.

 

[xHamsterss]

Hi guys, you all have the solution? i hv 2 new fresh account of G Ads. im using anti detect browser, but still got suspend. im stuckin' on this sh1t. Can you guys help this out? really need it. please help, thankyou

i just think it wont work, i tried it for 5++ account and still suspended