I suggest to have more time

[Salamouna]

To renew the jr vip subscription
Yesterday I got an email that the charges failed and today the subscription canceled
It's the weekend and I won't run away
And I'm sad because I'm not jr vip and can pay only tomorrow
It's the weekend
Where are those emails that tell you that it's about to expire. (not emails but pm from the mod) It's automatically but sometimes for some reason you won't get it like in my case

 

[MisterF]

To renew the jr vip subscription
Yesterday I got an email that the charges failed and today the subscription canceled
It's the weekend and I won't run away
And I'm not sad because I'm not jr vip and can pay only tomorrow
It's the weekend
Where are those emails that tell you that it's about to expire. It's automatically but sometimes for some reason you won't get it like in my case

They are moving to Chargebee platform, so maybe that might work better for you?

 

[Salamouna]

They are moving to Chargebee platform, so maybe that might work better for you?

How that will work

 

[Society Girl]

When you renew, you'll have all of your benefits back and as long as it's within 7 days, your marketplace threads will also be open. If a manual payment option helps, just contact support.

Answered and closed.