Google My Business: how to get reinstated

[e.pullo]

Recently my Google My Business was suspended (I think the problem is having entered an incomplete site, but I'm not sure). What should I do: wait for them to fix the problem in two weeks or ask for it to close and reopen a new one? This is a restaurant, this suspension damages my business enormously
Thanks

 

[NetShop ISP]

You need to do your best to find out real reason first. As far as I understand from your reply you are not sure.

 

[Xifli]

Recently my Google My Business was suspended (I think the problem is having entered an incomplete site, but I'm not sure). What should I do: wait for them to fix the problem in two weeks or ask for it to close and reopen a new one? This is a restaurant, this suspension damages my business enormously
Thanks

First of all review the Google My Business Guidelines here, and make changes if needed.
And after making changes fill the GMB reinstatemnet request form here. Most requests are reviewed, investigated, and resolved in 3 business days. If it doesn't you may contact them here

 

[reviveseo]

Were you able to get it reinstated?

I got hit with one a few days ago on my GMB, I have read the guidelines several times, made changes.

Got my first response 3 days later, denied it again.... really sucks.

 

[Xifli]

First of all sorry for the late reply.

Were you able to get it reinstated?

Yes, it was my client's GBP. They had keyword and city in the business name. It was working fine until they got a Google update edit to review. My client discarded the name suggestion of Google. Within a minute the GBP was suspended. After that they contacted me and I made changes in the business name and removed keyword and city from the name and submitted for the reinstatement. And within 2 or 3 days my client's business was reinstated.