Can't get a refund for WP Host - OVH

[AceCanoe]

I spent around $70 the other day for a Web Host at OVH.com. I was not able to publish my WordPress blog on my domain. It would either redirect to the OVH default page or give the error: "This site can't be reached, domain.com refused to connect."

The OVH support said they can't refund me if there is nothing wrong with the services. However, I am unable to use this Web Host. I feel like I threw $70 out the window.

What should I do in this case?

 

[mikaop]

wtf , they should either sort this or refund you !

 

[ridersark]

Maybe its an issue with the DNS. Do you have cloudflare enabled? Try checking your domain NS and A records on whatsmydns.com

I suggest you delete the setup and redo it from scratch. Like adding your hosting DNS to domain. See if its working. Then add in cloudflare.

 

[AceCanoe]

Maybe its an issue with the DNS. Do you have cloudflare enabled? Try checking your domain NS and A records on whatsmydns.com

I suggest you delete the setup and redo it from scratch. Like adding your hosting DNS to domain. See if its working. Then add in cloudflare.

I believe the issue is with the DNS. Could you help me publish my WordPress blog? I can pay you for the help.

 

[hideath]

You should just point an A DNS record to the server IP to get it working,
It does take some time depends on the DNS service used, but usually should be working in less than an hour,
I can help you with this if it's not sorted out, just dm me, no need to pay

 

[Starblazer]

"This site can't be reached, domain.com refused to connect."

Your DNS records are not pointed to your site. It takes 24-48 hours for DNS propagation, but usually completes within a few hours. The problem has nothing to do with your hosting. You should've asked the support to help you in setting up the site instead of asking for a refund.

 

[ridersark]

I believe the issue is with the DNS. Could you help me publish my WordPress blog? I can pay you for the help.

Lol no need to pay anything. Replied to your PM. Check and get back if you were able to resolve it.