Feels a bit ripped off from Animaker!

[Misakie]

I purchased a yearly basic plan to make some animation add into my video, something like this guy but not exactly the whole video.
https://www.youtube.com/c/HeresMyStory/featured
Around 20-30% my own voice and face, the rest use animation for telling some informative info and experiences like a story.
And I thought TTS animation would sync better with youtube subtitles than my own voice after upload just realised people saying TTS will not accept monetize!

So I asked their customer service, the guy said "to monetize the video in YouTube, you will need commercial rights which is only available in our Pro plan, and TTS is not an issue" sent me a link below
https://support.google.com/youtube/...start-a-tts-channel-can-i-get-monetized?hl=en
I told him I make too few videos per month are too much for a pro plan if the basic plan not get accept with the monetizing I want a refund, then he said they don't do a refund but can only convert $120 for a 1.5 month pro plan

I just don't get how they or youtube can tell if a person is using their basic plan or Pro plan to use in the video?

Final questions:

1. I should accept the 1.5 month Pro plan and use their service to add animation + TTS to my video and is safe to apply YPP?

2. Just use the basic plan and make the video private before applying the YPP, and switch public after approval?

 

[Ndiqi]

I also wonder how can they tell which videos are licensed under which subscription plan

And also why YouTube even bothered with this, making contents from this software should be enough to call it as your own original content, no idea why they need to butt in as well.

 

[Misakie]

I also wonder how can they tell which videos are licensed under which subscription plan

And also why YouTube even bothered with this, making contents from this software should be enough to call it as your own original content, no idea why they need to butt in as well.

Exactly, that's why feels a bit ripped off, but I did found another video on YT talks about the TTS, apparently, it depends on what software and the content you do, so very likely I have to take their offer to upgrade it for using 1.5 months only, I just hope that those projects I create under the pro plan won't get removed after I don't use their services, obviously won't do business with this company any more, and they do have pretty bad reviews, regretted didn't read the reviews before buying it, though they are big company shouldn't be such lousy service, never heard of no refund from a company in 2021, they're the first, only this no refund policy makes me feel like a scam company already.
since not many people have any more input about this, I will just try to upgrade their shitty pro plan and use it for few videos, and let it be and go ahead apply YPP and see the result.

BUT I WOULD SUGGEST ANYONE NOT USING THIS COMPANY! Must be another better animation company out there that would do a refund for an unhappy customer!
Also, they list U.S company address but the employees are Indian, which doesn't feels like a U.S company, maybe that's why no refund policy.