Android app feature, way to stop spamming

[Pratik701]

First of all sorry if posted in wrong section

I have App ( short of Social media ) on playstore, but recently it's removed by Google because policy violation

Reason is User Generated Content (UGC) policy violation, someone shared someone's Number
So.is there anyway to prevent this in future? We already disabled.number sharing, but can't stop image sharing, so how to stop someone sharing personal information as image, screensho

 

[finco]

Okay from personal experience, there's nothing special you need to do.... But there are some compulsory things:

1. If you have User Generated Content, you must have Terms and Conditions and your terms and Conditions must also restrict the kind of content that is not allowed on Playstore (I guess you have done this already)
2. Add the ability for users to report content that goes against policy on the App. (Playstore reviews actually check for this)
3. If you do not have the resources to implement automated review systems, simply manually review all posts. (I assure you that no Playstore staff or bot is watching your App 100% of the times so even if it takes you a few hours to detect and remove a policy violation, you are still good to go)

 

[Pratik701]

Okay from personal experience, there's nothing special you need to do.... But there are some compulsory things:

1. If you have User Generated Content, you must have Terms and Conditions and your terms and Conditions must also restrict the kind of content that is not allowed on Playstore (I guess you have done this already)
2. Add the ability for users to report content that goes against policy on the App. (Playstore reviews actually check for this)
3. If you do not have the resources to implement automated review systems, simply manually review all posts. (I assure you that no Playstore staff or bot is watching your App 100% of the times so even if it takes you a few hours to detect and remove a policy violation, you are still good to go)

yes we have both 1,2 and also manually review logs from time to time, but still app removed, now thinking to add report option for every msg, images hope that will solve issue.

 

[finco]

yes we have both 1,2 and also manually review logs from time to time, but still app removed, now thinking to add report option for every msg, images hope that will solve issue.

Yes I think so.

Add the ability to report any content that does not come from you. Any content that is created by users. If users post things so frequently that manual review is getting difficult, then you can start considering automating it.

Depending on the post frequency/size, you might not even have to make it that smart

 

[Pratik701]

Yes I think so.

Add the ability to report any content that does not come from you. Any content that is created by users. If users post things so frequently that manual review is getting difficult, then you can start considering automating it.

Depending on the post frequency/size, you might not even have to make it that smart

It's chat app, so yes almost impossible to Manually review all messages and photos

 

[AussieLocalSEOGuy]

Not sure if you are already doing this, but if the Google app ban came from a users complaint, make sure you have a clear and easy way for users to complain directly to you. And address it there promptly.