My FB account hacked, Please help

[Elisa77]

Hi guys, a shit hacked my fb account where i have my clients details, I'm really feeling bad. I'm trying to reset my password but i don't know what he did, because i'm not getting any reset option. (I did not added any email there but have phone no)

Please help me any friend.

 

[ContentExpert]

I did not added any email there but have phone no

And you cannot use the phone number to retrieve/recover the account or to do a password reset?

 

[Elisa77]

And you cannot use the phone number to retrieve/recover the account or to do a password reset?

there is no options to send code on my number

 

[ContentExpert]

there is no options to send code on my number

Try this.

For future reference, enable 2FA on your personal account(s).

 

[Mr Positive]

I think you can reset your password using your number, or try login by putting your number and same password I had done using number and then they had send verification code

 

[Elisa77]

I think you can reset your password using your number, or try login by putting your number and same password I had done using number and then they had send verification code

but there are no option to send code on phone no

 

[ZoroBegins]

I think you can reset your password using your number, or try login by putting your number and same password I had done using number and then they had send verification code(2)

 

[Elisa77]

I think you can reset your password using your number, or try login by putting your number and same password I had done using number and then they had send verification code(2)

That thing is popping when I'm Trying to send code.

 

[NawtyBoy]

I think the account is locked!

 

[Elisa77]

I think the account is locked!

So how can I get it back, buddy please help, I will thankful I I get it back.

 

[Jacquelineathis]

Report The Facebook Hack, Remove Suspicious Applications and then Engage Damage Control

 

[NawtyBoy]

I think it's not hacked but I guess someone was trying to brute force the login with password from different locations!

Write to FB support and see if that help.

I don't know that will help or not but why not give it a try!

 

[ZoroBegins]

View attachment 144204
That thing is popping when I'm Trying to send code.

check your associate email first

 

[Elisa77]

check your associate email first

I don't have any email on this I'd

 

[khan67]

Send me the details let me try on it

 

[DigiDomain]

here are the tips:
1. contact fb support as early as possible;
2. contact your friends and clients through phone/ email or by any means and ask them to report that account as hacked.
3. if you have 2nd step verification on then try it now;
4. did you save recovery codes? - if yes then it'll be easy for you to log in. if not then it'll not help
5. try to change your password immidiately; and click the forgot password option.

-
if nothing is working then contact facebook as soon as possible from an another account.

 

[Elisa77]

here are the tips:
1. contact fb support as early as possible;
2. contact your friends and clients through phone/ email or by any means and ask them to report that account as hacked.
3. if you have 2nd step verification on then try it now;
4. did you save recovery codes? - if yes then it'll be easy for you to log in. if not then it'll not help
5. try to change your password immidiately; and click the forgot password option.

-
if nothing is working then contact facebook as soon as possible from an another account.

When I'm clicking on forget password the same login page is coming, it also might be an error? Right

Because I've checked that that Account last active, it's correct as when I was. So it's not maybe hacked, but I am not able to login, it's telling me the password is incorrect (I have mixed up with many password, but tried all of them), when I click on forget password it's showing again log in page.

 

[DigiDomain]

When I'm clicking on forget password the same login page is coming, it also might be an error? Right

Because I've checked that that Account last active, it's correct as when I was. So it's not maybe hacked, but I am not able to login, it's telling me the password is incorrect (I have mixed up with many password, but tried all of them), when I click on forget password it's showing again log in page.

do one thing, use another laptop or mobile and use another ip to log in. am not sure but may be your your phone or pc is under the problem.
some virus or may be some issues. It happens people who works online and click random links with checking.

 

[CyberCommander]

i think only FB Support can help you with security questions and E-Mail Adress history

In the future you should have in all Accounts different passwords and 2FA activated.
For all your passwords,this is a very good password manager
https://www.dashlane.com/

 

[bdman]

contact to facebook support with same device app/browser