Some nerds reported us. They analyzed our system and reported our main Twitter account (thou_followers). Therefore this account and all of its followers are gone. The followers of this account were 90% of our system. Because of that, we've faced a huge drop last night.
We will no longer have any main account where we send our followers to prevent this from happening again.
Details here:
https://threadreaderapp.com/thread/1294824188885295104.html
What will we do now?
We are refunding every payment we get to date. All payments we've got still on Stripe. We have to suspend our system for some time after the refunding completed. Those who had test credits will be able to use these credits after we come back.
From Stripe about refund
"We submit refund requests to your customer’s bank or card issuer. Your customer sees the refund as a credit approximately 5-10 business days later, depending upon the bank. Once issued, a refund cannot be canceled. Disputes and chargebacks aren’t possible on credit card charges that are fully refunded."
View attachment 143067
We are deeply sorry about this incident.
Feel free to contact us if you have any other questions.