i cant save changes in word press nor install themes or plugins !!

[sasa22233]

whenever i try to change any settings in wordpress customizer i get error saying

Looks like something’s gone wrong. Wait a couple seconds, and then try again.

also i can not add themes and get error when update plugins ? help please? i tried deactivate all plugins and and it hasn't solved

 

[tiiberius]

Might be Permissions.

Login to cPanel and check folder permission of wp-contnet and wp-includes. It should be 755 (or 775)

 

[liam11paul]

I ran through an issue like this once due to a hosting issue

 

[sasa22233]

I ran through an issue like this once due to a hosting issue

i contact them and they asked my admin area nfo like pass and username of wordpress - is that normal ? they get into my website to fix it ?

 

[sasa22233]

another screenshot of the problem

 

[sasa22233]

Might be Permissions.

Login to cPanel and check folder permission of wp-contnet and wp-includes. It should be 755 (or 775)

yea i checked it 755

 

[Jennifer-Kent]

i contact them and they asked my admin area nfo like pass and username of wordpress - is that normal ? they get into my website to fix it ?

you can provide you credential to them after the issue solve just change your password..

 

[Alfredo404]

Edit wp-config and add this line
define('FS_METHOD', 'direct');
It should work. Good luck