invictus1021
Banned - Shitlisted and never responded to MOD PM
- Nov 25, 2009
- 235
- 41
Being as upfront as possible with the customers is helping. Having some kind of notification bar on the site that says "due to covid shipping times are delayed etc" will set their expectations before they purchase, and as someone previously mentioned in some cases people will be understanding. Of course this has an impact on sales, but at least the sales you do make have a chance of not resulting in refunds.