Why I can not deactivate/delete my wordpress plugin

[Deividas696]

Hello,

I'm trying to deactivate my wordpress plugin, I press deactivate bot nothing change, he is still keeps active

The same if I'm trying to delete it.

Any ideas?

 

[Gogol]

You do not have permission. Only this can be the explanation. If you have file permission, rename the plugin folder. Otherwise, it's not your site?

P.S., do you have db/file permissions?

 

[Deividas696]

You do not have permission. Only this can be the explanation. If you have file permission, rename the plugin folder. Otherwise, it's not your site?

P.S., do you have db/file permissions?

But it's the new plugin, which I've installed today. It's my site.

 

[Deleted member 1333509]

If you're able to work with the backend (either in cpanel files manager or vps via ssh etc) then go to files and delete the actual plugin directory from /wp-content/plugins.. problem solved

 

[Deleted member 813988]

Delete via FTP

 

[Gogol]

It's my site.

Yeah, then delete/rename the specific plugin folder.

 

[learn-site]

Some problems can be the reason of this issue.
You can try to delete plugin's folder manually from your host panel.

 

[Gogol]

Some problems can be the reason of this issue.

Anything else apart from obvious file permissions issue? Please feel free to share. Interested to know.

 

[learn-site]

Anything else apart from obvious file permissions issue? Please feel free to share. Interested to know.

Yes! Sometimes plugins' or themes' code interfere with the correct website execution.
In acute situations, it also can make your website down, or be the reason of 500 server error.

 

[TheMarquis]

Delete it through cPanel. It will works 100%

 

[Gogol]

it also can make your website down, or be the reason of 500 server error.

Ofcourse that's not what OP is facing. Anything else?

 

[learn-site]

Ofcourse that's not what OP is facing. Anything else?

I didn't say 500 error is the problem which he is facing with. I said code interferences ( conflicts) even can cause server erros. Some other interferences could be the reason of preventing plugin deactivation/deletion, etc. we had this problem before and in this status, the only way is manual plugin folder deletion.
if I want to give you an example that when code conflicts occur, I have to say some developers build a website with using some plugins in the core of website and theme, then when users want to deactivate the plugin, WP returns fatal error in deactivation. Any number of these issues can be the reason of the mentioned problems.

 

[pennymarketer]

Connect to your site using FTP access, go to the wp-content/plugins folder and delete the plugin's folder, that should take care of the problem.

 

[indianfreak]

Anything else apart from obvious file permissions issue? Please feel free to share. Interested to know.

Happens sometimes due to cache. @Deividas696, try disabling your cache plugin, delete your cache files and then try to delete the plugin. After successful deletion, you can enable your cache plugin again.