not sure if that was a joke or just an illogical answer, hopefully it was a joke.
From scrapebox themselves:
"
Thanks for contacting us and sorry for the issue.
Our primary server suffered a hardware failure today which caused an outage, the server has had 100% uptime since 2017 so this is the first outage we have had in years. However the datacentre has replaced the failed hardware and the server is back online, so ScrapeBox.com and the software are now functioning as normal.
Also we have released a new ScrapeBox version which has further redundancy to allow it to run if ever we encounter another outage in the future.
We apologize for the inconvenience."
Thanks, this was a logical and reasonable answer.