I refrain from writing bad reviews but this is too much!! Read this before you buy...I bought this plugin a month ago. And since then it only brought me trouble, loss of time, and revenue, lets start with the fact that I payed 30 dollars for a plugin...THAT DOES NOT EVEN WORK! if you try to make a quiz it will jist redirect you the homepage! And now comes the fun part
Quize support! So generous and kind with their time. They barely answer. He asked for admin info to the site. I gave it to him and since then the website is down! If youre thinking of buying this piece of human excrament of a plugin. I would strongly advise against it for your own sake. By the the seller completely shakes off any responaibility and just says go talk to support. Wow thanks a lot
Thank you for the honest review and I would be happy to clarify:
Our support is limited to the plugin - this means if there is an issue on your site because of the plugin or caused by the plugin, we would fix that for you and ensure this won't happen again, but it doesn't extend to fixing other issues on the site or hosting not related to the plugin.
I have access to the tickets and your correspondence with the support. You have submitted 3 tickets where you rudely demanded the issues to be fixed. First, you provided lower-level access that didn't allow our tech to check on the issue or even access the plugin. Then there was an issue deactivating your other plugins, probably meaning that the issue is on your site/server. The tech has requested FTP access but you told the tech that you are using your
friend's server who doesn't allow you to provide the access.
You requested Skype/TeamViewer 'go -through'. I believe we offer way better and faster support than ThemeForest/CodeCanyon, but doing skype and team viewer is not something we could offer. The next step you took was to blame site issues on us, while we literally did nothing except logging in as nothing worked.
Thirty dollars is a pretty good value for the plugin that is one of a kind on the market, but you never paid that - you asked and received a discount.
I feel sorry that you experiencing these issues, and I know it can be frustrating, but we cannot be responsible for your friend's hosting, poorly managed site, or force you to cooperate.