Permanently Closed Marketplace Sales Thread

[gratiamundi]

Hello i wanna to change my plan from vps to webHosting
is it possible?
i've requested for cancellation yesterday
any email for PM?

 

[virtualpurity]

Hello i wanna to change my plan from vps to webHosting
is it possible?
i've requested for cancellation yesterday
any email for PM?

Hello,

Yes you can move from VPS to shared hosting.
You can purchase your desired plan and open a support ticket on our website so our technicians can help you.

 

[julioobondii]

i've ordered your hosting

can you help me with this?
Resource Limit Is Reached

 

[virtualpurity]

i've ordered your hosting

can you help me with this?
Resource Limit Is Reached

Hello,

That means that you are overusing the resources your account have. This happens when you have websites with heavy scripts - complex php coding etc.
You can try upgrading your package or try to lower your resource usage. For more information please open a support ticket.

 

[Index Sites]

Hello my VPS has gone off and I can't start it back up

 

[Advertising Manager]

What is the customer service response time?

 

[Index Sites]

What is the customer service response time?

Pretty good I've never had a problem longest I've had to wait for a response was 24h

 

[Advertising Manager]

Pretty good I've never had a problem longest I've had to wait for a response was 24h

That's not bad, especially is the "long wait" is just under 24 hours

 

[Index Sites]

That's not bad, especially is the "long wait" is just under 24 hours

Yeah i've had great customer service and service in general with them.

 

[virtualpurity]

What is the customer service response time?

Sometimes replies come slower over the weekend because of short staff - but average response time is ~2-3 hours.

 

[Dead.phar]

I cannot reset password my password because both password pages are not working

https://offshore-servers.com/panel/password/reset/begin --> is blank
https://offshore-servers.com/panel/pwreset.php --> shows:

Oops!

Something went wrong and we couldn't process your request.

Please go back to the previous page and try again.

 

[virtualpurity]

I cannot reset password my password because both password pages are not working

https://offshore-servers.com/panel/password/reset/begin --> is blank
https://offshore-servers.com/panel/pwreset.php --> shows:

Oops!

Something went wrong and we couldn't process your request.

Please go back to the previous page and try again.

Hello,

Please pm me your registered email.

Cheers

 

[blackhat_pops]

I've been using offshore for awhile now, and it's been really good. However, my site has been down for almost 10 hours now.
Please update me on whatever is happening to the servers, thanks!

 

[Dead.phar]

Thank for replying i can't able to message you, can you please send me message so i can send my email to your PM?
thanks

 

[hvdnghia]

Can we use bluestack on RDP ?

 

[virtualpurity]

I've been using offshore for awhile now, and it's been really good. However, my site has been down for almost 10 hours now.
Please update me on whatever is happening to the servers, thanks!

Hello,

Sorry about that, we had an issue with CloudLinux on one of our hosting servers, i think the tech team is on it and it should be fixed ( or in process of fixing asap ).
Sorry for the inconvenience.

Thank for replying i can't able to message you, can you please send me message so i can send my email to your PM?

thanks

PM has been sent.

Can we use bluestack on RDP ?

Hello,

Yes you can use Bluestack in RDP but you will have to open a ticket on our website so it can be installed for your user.

 

[blackhat_pops]

Hello,

Sorry about that, we had an issue with CloudLinux on one of our hosting servers, i think the tech team is on it and it should be fixed ( or in process of fixing asap ).
Sorry for the inconvenience.

Thanks a lot! It's up and running now

 

[DPcash]

Does the RDP work over Tor?

 

[DropshipDave]

I have had vps with you guys since late 2017 and I have recommended your services to countless people. However, my server went down yesterday, which isn't a problem. It happens from time to time and can't be helped. This morning I opened a support ticket and this was the response I got.

Hello,

We have experienced ssd node malfunction. We have tried to extract the files with SystemRescueCD but we are unable to. We are sorry but we are not able to recover any data.
We apologize for any inconvenience caused.
Should we setup new service for you on new node ?
Do you have any backup.

Boris Putscky
Tech Support - Technical Department
Offshore-Servers.com

Not great. Thanks

 

[virtualpurity]

I have had vps with you guys since late 2017 and I have recommended your services to countless people. However, my server went down yesterday, which isn't a problem. It happens from time to time and can't be helped. This morning I opened a support ticket and this was the response I got.
Not great. Thanks

Hello,

This is the first case of a SSD drive malfunction which happen after a very long time ago. And unfortunately these things do happen.
Again we are sorry for the inconvenience, and a new VPS will be provided for you today.