Strange Wordpress/Elementor Issue - Can't quite figure it out.

b2mcd

Regular Member
Joined
May 5, 2018
Messages
227
Reaction score
229
Hello everyone,

I've encountered a strange problem when trying to customize existing website content either with elementor or the customize theme area.

I'm running OceanWP and lately whenever I try to edit existing content in elementor or customize my website I get a display like this.
Screen Shot 2019-08-22 at 9.12.51 AM.png

I've left my header area out of the screenshot for obvious reasons, but this is basically what occurs every time I try to edit existing content. There is a large grey screen that does not disappear. I'm still able to scroll and edit content in the light grey area (above the dark grey box), but this is very annoying.

Does anyone know what could possibly be going on here? It's still possible to edit my content while scrolling but this large grey box is in the way and I'd love to access a full page preview again.

I've tried deactivating/reactivating plug ins, jumping back versions of elementor, etc.. Everything is up to date, this started happening out of nowhere.

Cheers
 
Did you check console for errors?
Open elementor editor on chrome and click f12
 
Did you check console for errors?
Open elementor editor on chrome and click f12

Checked google search console, showing no errors. Opened the editor and it's showing two errors - two that I've never encountered before and don't know whether or not they even cause a problem.
Screen Shot 2019-08-22 at 3.14.29 PM.png


I've contacted OceanWP support so hopefully they can help soon. However if you or anyone else has an idea of what's going on, I would greatly appreciate it.
 
Yes everything is up to date.
If all plugins are updated and PHP version is 7+ then this might help
https://wordpress.org/support/topic...ntor-plugin-conflicting/page/2/#post-11763755

From the looks of it elementor and oceanWP have a long history of causing problems together.

EDIT:
Are you using a Cache Plugin
As Enigma mentioned a caching plugin could cause it.

I think your best course of action would be to do some testing to find out whats causing it.
Try different theme & try disabling plugins 1 by 1.
 
Occasionally I find conflicts with other plug-ins and Elementor. It can work fine with all the plugins then once the plugin or Elementor update there is a conflict and strange things like this happen. I would disable all of your plugins except Elementor and give it a try.

This has also helped on a few issues with the Elementor editor.
Go into Elementor > Settings > Advanced - then turn "Switch Editor Loader Method"
to Enabled.
 
If all plugins are updated and PHP version is 7+ then this might help
https://wordpress.org/support/topic...ntor-plugin-conflicting/page/2/#post-11763755

From the looks of it elementor and oceanWP have a long history of causing problems together.

EDIT:

As Enigma mentioned a caching plugin could cause it.

I think your best course of action would be to do some testing to find out whats causing it.
Try different theme & try disabling plugins 1 by 1.

Occasionally I find conflicts with other plug-ins and Elementor. It can work fine with all the plugins then once the plugin or Elementor update there is a conflict and strange things like this happen. I would disable all of your plugins except Elementor and give it a try.

This has also helped on a few issues with the Elementor editor.
Go into Elementor > Settings > Advanced - then turn "Switch Editor Loader Method"
to Enabled.

Oddly enough I just added a new post on elementor and everything was fine until adding an ad unit from adsense.

So that appears to be the problem, any page with an ad on it cannot be edited without experiencing this problem.

Well at least I know where the problem is coming from, I'm gonna try my best to figure out what exactly is causing the issue..
 
Where’s the java for the Adsense I installed? Header, Body or Footer
 
Where’s the java for the Adsense I installed? Header, Body or Footer

I manually add ad units in the body of each post with elementor and the add html widget. The base java code for adsense is in the header section which I added using Insert Headers and Footers plugin.

I greatly appreciate your help by the way, I've run multiple sites in the same way and this is the first time I've ever had this type of issue.
 
I manually add ad units in the body of each post with elementor and the add html widget. The base java code for adsense is in the header section which I added using Insert Headers and Footers plugin.

I greatly appreciate your help by the way, I've run multiple sites in the same way and this is the first time I've ever had this type of issue.
Try changing the locations, I don’t use that builder anymore I quit building landing pages. But I had a similar issue. I can’t exactly remember what I did, but it was the placement some code causing the issue.

And the Lazy Load caused issues before.

When you figure it out, make a tutorial how you fixed the issue.
 
Last edited:
Back
Top