Permanently Closed Marketplace Sales Thread

[SamiAhmed]

Here is the message I was unable to reply on the ticket:

Hi I'm having trouble getting into either server that I paid for and I just wanted to know when I login what exactly do I need and how can I ensure that the password change function will work because I keep getting the message password change failed when I tried to change it. I'm trying to install those apps and the block explorer that I needed to run. I am using each server for a different coin. I'm kind of concerned if either one is running because I noticed when I first bought the servers they had a control panel I could access from the client area and I don't see it now. Hopefully there is an answer so I can use these. I don't really want to cancel or anything and I won't as long as I can still use them.

 

[SamiAhmed]

I kept getting a 403 forbidden message every time I tried to post my reply to the ticket.

 

[J0sh]

Here is the message I was unable to reply on the ticket:

Hi I'm having trouble getting into either server that I paid for and I just wanted to know when I login what exactly do I need and how can I ensure that the password change function will work because I keep getting the message password change failed when I tried to change it. I'm trying to install those apps and the block explorer that I needed to run. I am using each server for a different coin. I'm kind of concerned if either one is running because I noticed when I first bought the servers they had a control panel I could access from the client area and I don't see it now. Hopefully there is an answer so I can use these. I don't really want to cancel or anything and I won't as long as I can still use them.

Our datacenter blocks servers (VPS IPS) that are utilizing for hacking or port scanning, which we've relayed to you many times. Our apologies, but it doesn't seem that our Hosting platform is a good fit for what you're needing it for.

 

[SamiAhmed]

Hey J0sh, actually can I reverse my cancellations? turns out my Dev got them to work

 

[J0sh]

Hey J0sh, actually can I reverse my cancellations? turns out my Dev got them to work

Yes no problem, we've taken care of you.

BHW, have a great Sunday!
-J0sh

 

[The Bulldog Nation]

Howdy J0sh! I am interested in your VPS service and have a couple of questions

1 - Is the 75% discount for life of the service or just the single billing cycle?

2 - Do the Medium and/or Big Slice VPS come with cPanel or is there a different option offered that will provide the same functionality? I am not a newbie with Linux OS (10+ years) but I am a newbie we VPN and the services that are provided.

3 - I have to ask... any more upgrade deals in the near future?

Thank you!

Mike

 

[J0sh]

Howdy J0sh! I am interested in your VPS service and have a couple of questions

1 - Is the 75% discount for life of the service or just the single billing cycle?

2 - Do the Medium and/or Big Slice VPS come with cPanel or is there a different option offered that will provide the same functionality? I am not a newbie with Linux OS (10+ years) but I am a newbie we VPN and the services that are provided.

3 - I have to ask... any more upgrade deals in the near future?

Thank you!

Mike

Hey Mike!

Happy to answer:
1) The 75% discount is for life, it will apply to all invoices generated while you're a customer at StressFreeHost.com
2) They do not come with cPanel or any control panel installed, however the managed option does come with cPanel. Since it is a licenses, there is a monthly fee for that. However, there are some free control panels out there that work pretty well. I'd check out Centos Web Panel if you were wanting to save a few bucks.
3) We haven't planned any yet for the rest of the year. We do announce those on BHW when there is a special, my guess would be around November for black friday.

-Josh

 

[rexstacy]

Just ordered the Little Slice VPS plan, looking forward for a great service just like the one I currently have.

 

[hibr3d]

The servers are down for 8 hours. I am migrating from this hosting nightmare.

 

[khchop]

Yep all my sites are still down as well

 

[hibr3d]

Yep all my sites are still down as well

And it is not the first time. I am so happy I have backed up all my files. I just migrated to another hosting company and the dns change got done in a few minutes. This was my last straw with this shitty hosting company

 

[J0sh]

Hi,

Our apologies, one of our shared servers was taken down by our data center yesterday due to a user with content that was not appropriate to the datacenter. They did this without notification, and we have worked with them throughout the night to get the server back online. We're working with the datacenter to make sure this does not happen again, or move datacenters. The server is back online and we are weighing what to do next.

This is completely unacceptable and we sincerely apologize.

-Josh

 

[J0sh]

Just rolled out 3 new shared servers that are beasts! Make sure site faster, let us handle your hosting!

 

[Advertising Manager]

Do you have your own servers or are you a reseller?

 

[cyrus420in]

I am interested in buying your basic plan of $9.99
i have raised the ticket
Ticket Created #746991

 

[Haksxsx`]

I've requested a cancellation a few days ago under 30 days guarantee and also I've created a ticket but No respond to ticket #182838 for the past 2 days, please respond asap

 

[wtfish]

Just here to advice you all before purchasing, the hosting was quite good in the first month, after that the problems come, server keep going down, website browsing slow, and nothing they can do, wasted my money, crazy nightmare.

 

[Deleted member 219055]

Just rolled out 3 new shared servers that are beasts! Make sure site faster, let us handle your hosting!

I have been trying to contact you since last 3 days but you are not replying even though you are active at BHW. Please reply , its urgent.

 

[spacepro]

Hey, I'd like to know if I can host fake hacks niche website using your host.

 

[islandman1010]

Josh, can't open tickets. Please can you fix.