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Hello, you can add our Skype support if you want, and ticket responses are no more than 1-3 hours.



Thank you for the kind words.



Hello,

Migration to our services from another host is free of charge - please contact our support with your requirements.

Cheers
I wanted to talk to you as i have a plan on ordering a lot more + getting a VPS with cPanel and Softaculous and i'll need migration as well, but why you don't reply via inbox to me? I don't bite + i am a customer and have also referred many customers to you.
 
I wanted to talk to you as i have a plan on ordering a lot more + getting a VPS with cPanel and Softaculous and i'll need migration as well, but why you don't reply via inbox to me? I don't bite + i am a customer and have also referred many customers to you.

Sorry to many messages - i replied now.

Cheers
 
I am having trouble signing up. It says my phone number is invalid no matter how many times I have tried.
 
Just tried to place an order but the only option is "PayPal subscribe" which requires me to have a card linked to my account. Seriously, who the fuck does that?

Very inconvenient as now I have to go searching for a VCC or something to link to my PayPal.

Small rant.
 
Disregard my previous reply in this thread, can just manually add funds to account and use that to pay for the bill. Genius me. xD
 
Placed a Order for Normal Shared Hosting.

Thank you for your order !

I am having trouble signing up. It says my phone number is invalid no matter how many times I have tried.

Please try to refresh the page and try again - and make sure you insert a valid phone number.

Bookmarked for future projects

Just tried to place an order but the only option is "PayPal subscribe" which requires me to have a card linked to my account. Seriously, who the fuck does that?

Very inconvenient as now I have to go searching for a VCC or something to link to my PayPal.

Small rant.
Disregard my previous reply in this thread, can just manually add funds to account and use that to pay for the bill. Genius me. xD

Glad you got it resolved :)

Cheers
 
@virtualpurity just gotten myself a VPS and would need migration from shared plan that i have with you guys and setup as well... Wish things could be faster as today i was told by your staff they can upgrade my shared account, waited for update whole day to get an answer that it is not possible. Nevertheless, this is not a bad review and you still have grade A++ from me for your service. Just hit me up.
 
@virtualpurity just gotten myself a VPS and would need migration from shared plan that i have with you guys and setup as well... Wish things could be faster as today i was told by your staff they can upgrade my shared account, waited for update whole day to get an answer that it is not possible. Nevertheless, this is not a bad review and you still have grade A++ from me for your service. Just hit me up.

Hello,

As i can see the support ticket you had opened today was answered in less than 4 minutes.
Can you tell me to which ticket you waited whole day to be answered so i can ask the support staff to look into that ?

Cheers
 
I did not create a ticket but the guy on Skype told me to open a ticket 10 hours ago and ask for addon domain upgrade, while i asked previously, if that is not possible, i can simply upgrade to a VPS.

So i actually created the ticket later, but if he told me it is not possible over skype to have addon domains upgraded (that mostly hosts can do actually) i would have bought the VPS earlier and had it set up by now.

Do not get it wrong. Look at the skype conversation earlier and you will see i never actually minded upgrading, i just wanted the fast-track as i am limited with time and ended up on an even slower track.

Hello @Lychnobius ,

Since you posted here i will answer your PM here.

Skype is used only for technical support, all sales questions are answered over email or direct ticket on our website as i can see that was mentioned to you on Skype.
So it is not the Skype support fault because you waited 10 hours to open a support ticket. As you can see the support responses are pretty fast and we have no complaints so far.

Anyway i hope the setup will go fast for you, and for fastest responses please use our ticket system since where you are assigned with a dedicated staff member, Skype support is limited.

Cheers
 
Hello @Lychnobius ,

Since you posted here i will answer your PM here.

Skype is used only for technical support, all sales questions are answered over email or direct ticket on our website as i can see that was mentioned to you on Skype.
So it is not the Skype support fault because you waited 10 hours to open a support ticket. As you can see the support responses are pretty fast and we have no complaints so far.

Anyway i hope the setup will go fast for you, and for fastest responses please use our ticket system since where you are assigned with a dedicated staff member, Skype support is limited.

Cheers
Again it was not a negative review, it's me that needed things faster than usual and not your fault. My apologies if it sounded bad. I am actually really happy and amazed with the services offered and will order a lot more products.
 
Hi, I am interested in this package:

VPS KVM 2 CPU - 20$
2 CPU Core
2 GB RAM
70 GB HDD
1 Gbit/s port
3 Months Billing
Offshore Network
15% OFF Coupon
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Order now

Can you add Cpanel to it? how long do you take to answer your support tickets?
 
Hello, i purchased an rdp today from your services and am trying to access it, but no luck, i tried the windows rdp software, Freerdp, and TightVNC no one worked, am i missing something, do i need a pre configuration to access, can you help me ?
 
Hello, i purchased an rdp today from your services and am trying to access it, but no luck, i tried the windows rdp software, Freerdp, and TightVNC no one worked, am i missing something, do i need a pre configuration to access, can you help me ?

Hello,

There is Remote Desktop Connection available with every version of Windows ( assuming you are using Windows ) it looks something like this :

rdi_top.png


Just click Start on your windows - and type : Remote Desktop Connection - it should popup.

With that you can connect to your RDP :)

Cheers and good luck.
 
Hello,

There is Remote Desktop Connection available with every version of Windows ( assuming you are using Windows ) it looks something like this :

rdi_top.png


Just click Start on your windows - and type : Remote Desktop Connection - it should popup.

With that you can connect to your RDP :)

Cheers and good luck.

I did that but i get an error, the famous "CredSSP Encryption Oracle Remediation" Error, and i changed the value in group policies and in the regedit, still no luck, am sorry the problem is on my computer but it seems that i can't get to the solution yet.
thanks for your reply
 
I did that but i get an error, the famous "CredSSP Encryption Oracle Remediation" Error, and i changed the value in group policies and in the regedit, still no luck, am sorry the problem is on my computer but it seems that i can't get to the solution yet.
thanks for your reply

Hello,

Please open a ticket on our website so our technicians can assist you.

Cheers
 
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