Scammer Chargeback A refund after a dispute !

[bartoska]

Hello, I have a problem, I used one smm panel ( not here ) services were very very bad ( false advertising)

So I chargebacked my payment , I closed the dispute after received a refund from the seller, reference of refund are on the dispute :

3 weeks later this guy chargebacked his refund !!!!!!!! how the fuck is possible ?


Some note :

In the first dispute ( initiated by me ), there is the reference of refund !

What do you advice me to do ? Just escalate to Paypal and put the reference of refund from the dispute ? it will be ok ?

Or Send a letter to his house and have a tracking number ?

 

[belg]

Escalate it to PP, provide all necessary documentation with clear language.

 

[CreativeArts]

tell them that you're scammed and it is your first time , you can sent them and screen shot of conversations they will refund you

 

[bartoska]

Thank you all guys ! I just figured out this guy sent FAKE transaction ID for the refund ! didn't know it was possible on paypal
What I can do know ? just explain them the whole situation ?

 

[belg]

What I can do know ? just explain them the whole situation ?

Yes. Step by step. Make sure an 8 year old can read it and I'm sure PP will refund you.

 

[bartoska]

Yes. Step by step. Make sure an 8 year old can read it and I'm sure PP will refund you.

Thank you ! I will do that !

 

[LucaBrazi]

Don't worry, I was scammed a couple of times and PayPal refunded me every time! Just describe everything and add screenshots and they will do their job.

 

[Miacl]

Message to PP support with screenshot and detailed info what exactly happened and they will definitely help you
Good luck!

 

[3hlut]

He fucked you.

What i understand is he didn't agreed on your refund claim but sent you the money(refund) on another transaction.
Thats why you closed the refund claim right ?
If so you have according to paypal no more refund claim as you lost it by closing the dispute.Disputes can be only opened once.
Once you closed the dispute you lost your claim on that money.
Now he started a dispute and you are the side who needs to proof everything.
Buyers have now full protection from paypal and thats why they are in a way better position.
Sellers have no protection at all.

So he basicly changed your position from buyer to seller.
Very smart move for a scammer

 

[littlesoldier]

He fucked you.

What i understand is he didn't agreed on your refund claim but sent you the money(refund) on another transaction.
Thats why you closed the refund claim right ?
If so you have according to paypal no more refund claim as you lost it by closing the dispute.Disputes can be only opened once.
Once you closed the dispute you lost your claim on that money.
Now he started a dispute and you are the side who needs to proof everything.
Buyers have now full protection from paypal and thats why they are in a way better position.
Sellers have no protection at all.

So he basicly changed your position from buyer to seller.
Very smart move for a scammer

Yes, it was a smart move because you are only allow to dispute for item which never arrive or not as decribed once.

Updated :

wow, the guy must be a genius by repositioning himself as the buyer and you as the seller.

Pls, don't waste time shipping anything b/c paypal might decide his/her favor.

=>Just explain to paypal that the fellow is disputing already close issue (pls, provide accurate reference with a strong indication that you are the buyer here)

*One more question : did he/she issue refund to you outside the dispute panel? i mean the fellow issue refund to you without following the first dispute procedure?


Note : pls just be careful because this a rather complicated than a mere dispute.

Thanks

 

[littlesoldier]

weeks later this guy chargebacked his refund !!!!!!!! how the fuck is possible ?

wow, the guy must be a genius by repositioning himself as the buyer and you as the seller.

Pls, don't waste time shipping anything b/c paypal might decide his/her favor.

=>Just explain to paypal that the fellow is disputing already close issue (pls, provide accurate reference with a strong indication that you are the buyer here)

*One more question : did he/she issue refund to you outside the dispute panel? i mean the fellow issue refund to you without following the first dispute procedure?


Note : pls just be careful because this a rather complicated than a mere dispute.

Thanks

 

[bartoska]

Yes, it was a smart move because you are only allow to dispute for item which never arrive or not as decribed once.

Updated :

wow, the guy must be a genius by repositioning himself as the buyer and you as the seller.

Pls, don't waste time shipping anything b/c paypal might decide his/her favor.

=>Just explain to paypal that the fellow is disputing already close issue (pls, provide accurate reference with a strong indication that you are the buyer here)

*One more question : did he/she issue refund to you outside the dispute panel? i mean the fellow issue refund to you without following the first dispute procedure?


Note : pls just be careful because this a rather complicated than a mere dispute.

Thanks

Thank you for your help, He refunded me on Paypal and he indicated the refund on the dispute

 

[bartoska]

He fucked you.

What i understand is he didn't agreed on your refund claim but sent you the money(refund) on another transaction.
Thats why you closed the refund claim right ?
If so you have according to paypal no more refund claim as you lost it by closing the dispute.Disputes can be only opened once.
Once you closed the dispute you lost your claim on that money.
Now he started a dispute and you are the side who needs to proof everything.
Buyers have now full protection from paypal and thats why they are in a way better position.
Sellers have no protection at all.

So he basicly changed your position from buyer to seller.
Very smart move for a scammer

I closed the dispute because I saw reference for refund on the dispute, I explained everything to paypal , I will keep you updated about this dispute
Is a good idea to call paypal about this dispute ?

 

[littlesoldier]

Nope, pls do not call paypal because it will appear's as if, you are being hasty (in hurry)
I suggest you keep the pre-existing communication format ( which is email)
At least, this gives you further advantage over the fellow. And you can use this for future reference so as paypal.

Note : Be very careful when uploading any doc's,proof..ecc within the dispute panel to paypal. this is because you have no control over any files,doc's which has uploaded (it cannot be retrieve)it can only bedeleted by paypal support team. And, their automatically these info's once uploaded

So, pls ensure that any doc,info's you are uploading are related to this issue, examine each proof over and over again. use better snapshot software or use a program called paint on windows os if, necessary

Final note: let your conversion be simple & professional, avoid the use of offensive languages such has scammer on paypal dispute board. leave the decision completely to paypal support team.

I hope it help, i'll be happy to help further if, necessary


Regard's
Littlesoldier

 

[bartoska]

Nope, pls do not call paypal because it will appear's as if, you are being hasty (in hurry)
I suggest you keep the pre-existing communication format ( which is email)
At least, this gives you further advantage over the fellow. And you can use this for future reference so as paypal.

Note : Be very careful when uploading any doc's,proof..ecc within the dispute panel to paypal. this is because you have no control over any files,doc's which has uploaded (it cannot be retrieve)it can only bedeleted by paypal support team. And, their automatically these info's once uploaded

So, pls ensure that any doc,info's you are uploading are related to this issue, examine each proof over and over again. use better snapshot software or use a program called paint on windows os if, necessary

Final note: let your conversion be simple & professional, avoid the use of offensive languages such has scammer on paypal dispute board. leave the decision completely to paypal support team.

I hope it help, i'll be happy to help further if, necessary


Regard's
Littlesoldier

Thank you a lot for your help ! I will send you a pm if I need any help,thanks again for your advices

have you call to paypal ?

No I havn't

Hello, Why are you not responding on sk_ype.?? Please, reply me.

Hello, I will reply to you on skype later

 

[bdman]

Maybe seller refunded you fund from Credit Card and then seller chargeback credit card.

Explain them to paypal clearly your situation.

 

[3hlut]

You are aware that paypal now has a digital good (service) protection policy for the buyer.
It automaticly means they will be in favour of the buyer.
I stopped using paypal as seller because of 2 disputes i had where i provided full prove of license transfer and still i lost the dispute even the evidence was so clear on my side.
Paypal won't even talk to you.Its just looking to not lose money itself at the cost of the seller.
Since the scammer turned you as seller as you received money and didn't send it you clearly have now the ass card since paypal is not going to lose money.
Wish you best of luck to explain these monkeys your situation.
I doubt they care at all.

 

[dankepika]

Upload all proofs and offer a meaningful explanation to your transaction. I've found them to be reasonable.

 

[royserpa]

Hello, I have a problem, I used one smm panel ( not here ) services were very very bad ( false advertising)

So I chargebacked my payment , I closed the dispute after received a refund from the seller, reference of refund are on the dispute :

3 weeks later this guy chargebacked his refund !!!!!!!! how the fuck is possible ?

Some note :

In the first dispute ( initiated by me ), there is the reference of refund !

What do you advice me to do ? Just escalate to Paypal and put the reference of refund from the dispute ? it will be ok ?

Or Send a letter to his house and have a tracking number ?

Just pay the guy twice and move on

 

[bartoska]

UPDATE : I WON THE DISPUTE !!!