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Sales Thread Update

⚠️ This sales thread has been permanently closed!⚠️

Original sales content and contact information have been removed to protect our members
and maintain the quality of the Marketplace.

✋ https://www.blackhatworld.com/forums/hosting.196/ ✋

Check out our https://www.blackhatworld.com/forums/bhw-marketplace-rules-and-how-to-post.203/ if you wish to become a seller in our Marketplace.
 
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Thread Approved.
Got a server that was exactly as described, all good!
 
I wonder if you improved your service over the past 2 years. I remember buying one hosting and it was slow as hell.

Might give this a go again just not quite sure.

You only got LA location?

Is only the special deal for 1GBPS? The rest are "UNMETERED 100Mbps Bandwidth?"
 
I wonder if you improved your service over the past 2 years. I remember buying one hosting and it was slow as hell.

Might give this a go again just not quite sure.

You only got LA location?

Is only the special deal for 1GBPS? The rest are "UNMETERED 100Mbps Bandwidth?"

Hi Visual Eagle, thanks for your interest!

Wow, 2 years is a LONG time! We have certainly come a long way since then, and have certainly had to overcome some growing pains throughout the process. We have been in business for over 5 years now - and have used both the good and the bad from our learning experiences, in order to be able to tailor a close to perfect solution for our customers today ;) Today, we have over 40,000 happy customers, 2 years ago we did not even have half of this number to give you an idea of how much we have grew and expanded.

Please give it a shot - and I am confident you'll be more than happy!

These servers are located in Los Angeles, yes. On any of these plans they are by default Unmetered 100Mbps bandwidth. You can substitute this for 30TB Bandwidth @ 1Gbps Port in the order form at no additional charge.
 
Happy Holidays to the BHW community!

This 50% off offer on our Hybrid Dedicated Servers is STILL available!

Please let us know if anyone has any questions.
 
Happy Holidays to the BHW community!

This 50% off offer on our Hybrid Dedicated Servers is STILL available!

Please let us know if anyone has any questions.

Made a purchase today for your hybrid server. Shall come back for a review after a month or two of testing your service. Cheers.
 
Hi Visual Eagle, thanks for your interest!

Wow, 2 years is a LONG time! We have certainly come a long way since then, and have certainly had to overcome some growing pains throughout the process. We have been in business for over 5 years now - and have used both the good and the bad from our learning experiences, in order to be able to tailor a close to perfect solution for our customers today ;) Today, we have over 40,000 happy customers, 2 years ago we did not even have half of this number to give you an idea of how much we have grew and expanded.

Please give it a shot - and I am confident you'll be more than happy!

These servers are located in Los Angeles, yes. On any of these plans they are by default Unmetered 100Mbps bandwidth. You can substitute this for 30TB Bandwidth @ 1Gbps Port in the order form at no additional charge.

I've decided to try the VPS plan for $30 year again. Let's hope your words are true as to what you say as last time my experience was just meh.

Will post review here once I set things up (probably mostly for tracking only) and use it for a month or so.
 
Made a purchase today for your hybrid server. Shall come back for a review after a month or two of testing your service. Cheers.

Decided to terminate this service less than a day after paying for this. The issue that I have is the internet speed of the VPS. I cannot even load website using chrome browser as the speed was way too slow. Despite raising a support ticket on this and assured by the support that the internet speed will be gradually improved, I am still unable to use the VPS and browse the internet normally. I did not ask for a refund so I have no secret agenda here to blacklist seller, I am just treating this as a case of bad luck and poor research before buying. Hopefully I won't be rebill again, if I get rebill next month, seller can be certain that I will be persuing a refund.
 
Decided to terminate this service less than a day after paying for this. The issue that I have is the internet speed of the VPS. I cannot even load website using chrome browser as the speed was way too slow. Despite raising a support ticket on this and assured by the support that the internet speed will be gradually improved, I am still unable to use the VPS and browse the internet normally. I did not ask for a refund so I have no secret agenda here to blacklist seller, I am just treating this as a case of bad luck and poor research before buying. Hopefully I won't be rebill again, if I get rebill next month, seller can be certain that I will be persuing a refund.


speed.png


I've bought the $33 VPS deal (well with 1GBPS line) and this is the speed that I get. I am sure the website will load fine as well but well will see what time will tell.
 
Decided to terminate this service less than a day after paying for this. The issue that I have is the internet speed of the VPS. I cannot even load website using chrome browser as the speed was way too slow. Despite raising a support ticket on this and assured by the support that the internet speed will be gradually improved, I am still unable to use the VPS and browse the internet normally. I did not ask for a refund so I have no secret agenda here to blacklist seller, I am just treating this as a case of bad luck and poor research before buying. Hopefully I won't be rebill again, if I get rebill next month, seller can be certain that I will be persuing a refund.

Please PM me with your ticket/account number and I would be happy to look into this for you as this does not sound right. As you can see others are not experiencing any issues at all.

If you chose the 1Gbps option, you may need to open a support ticket to get the network port upgraded. By default, all Hybrid Servers are provisioned with 100Mbps Unmetered.
If you opt for 30TB with 1Gbps instead of the 100Mbps unmetered bandwidth option, there is no extra charge, however - you must open a support ticket after your order for us to make the network changes to your server.
 
Can i use your server for Email server ?

Yes, you can.

I've decided to try the VPS plan for $30 year again. Let's hope your words are true as to what you say as last time my experience was just meh.

Will post review here once I set things up (probably mostly for tracking only) and use it for a month or so.

Thank you! Please feel free to contact us if there's anything we can assist you with.

speed.png


I've bought the $33 VPS deal (well with 1GBPS line) and this is the speed that I get. I am sure the website will load fine as well but well will see what time will tell.

If you ordered your server configured with the 1Gbps option, you will need to open a support ticket to get the network port upgraded. By default, all Hybrid Servers are provisioned with 100Mbps Unmetered.

If you opt for 30TB with 1Gbps instead of the 100Mbps unmetered bandwidth option, there is no extra charge, however - you must open a support ticket after your order for us to make the network changes to your server. It will also require a quick reboot of your server for the 1Gbps port upgrade to take effect.
 
Please PM me with your ticket/account number and I would be happy to look into this for you as this does not sound right. As you can see others are not experiencing any issues at all.

If you chose the 1Gbps option, you may need to open a support ticket to get the network port upgraded. By default, all Hybrid Servers are provisioned with 100Mbps Unmetered.
If you opt for 30TB with 1Gbps instead of the 100Mbps unmetered bandwidth option, there is no extra charge, however - you must open a support ticket after your order for us to make the network changes to your server.

From the VPS before I terminate it, it shows 30TB bandwidth. I think I am already on 1Gbps. The issue is not 100mbs or 1gbps bandwidth, I cannot even surf the internet properly (the page won't even load at all due to slow connection).

My support ticket no #953179

I have already requested for termination of the VPS nontheless as the internet is still not functioning properly on the VPS despite support fixing it. I am open to getting back the VPS if you can get the system to work properly.
 
From the VPS before I terminate it, it shows 30TB bandwidth. I think I am already on 1Gbps. The issue is not 100mbs or 1gbps bandwidth, I cannot even surf the internet properly (the page won't even load at all due to slow connection).

My support ticket no #953179

I have already requested for termination of the VPS nontheless as the internet is still not functioning properly on the VPS despite support fixing it. I am open to getting back the VPS if you can get the system to work properly.

We sincerely apologize for the troubles caused.

Upon further investigation on this issue, we have identified this issue to be a fiber optic that needed to be replaced on the router in the datacenter. Once we identified the issue, we immediately did so, and was able to solve the problem.

To confirm, we ran a quick speed test on both a Windows and Linux Server, and was able to verify fast network speeds are available again:

http://www.speedtest.net/result/7901815523
Code:
# speedtest-cli --server 7456
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Retrieving information for the selected server...
Hosted by QuadraNet, Inc (Los Angeles, CA) [1991.63 km]: 15.176 ms
Testing download speed................................................................................
Download: 871.44 Mbit/s
Testing upload speed................................................................................................
Upload: 610.39 Mbit/s


@Kratos168 I am reaching out to you via email now, we are willing to give you one month free due to the troubles caused and for helping us pinpoint/identify this issue. For anyone else who was impacted by this network issue please feel free to reach out as well for compensation.

Again, I will confirm that this speed issue is as of today, 100% resolved and will not be an issue ever again.

Happy Holidays :)
 
We sincerely apologize for the troubles caused.

Upon further investigation on this issue, we have identified this issue to be a fiber optic that needed to be replaced on the router in the datacenter. Once we identified the issue, we immediately did so, and was able to solve the problem.

To confirm, we ran a quick speed test on both a Windows and Linux Server, and was able to verify fast network speeds are available again:


Code:
# speedtest-cli --server 7456
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Retrieving information for the selected server...
Hosted by QuadraNet, Inc (Los Angeles, CA) [1991.63 km]: 15.176 ms
Testing download speed................................................................................
Download: 871.44 Mbit/s
Testing upload speed................................................................................................
Upload: 610.39 Mbit/s


@Kratos168 I am reaching out to you via email now, we are willing to give you one month free due to the troubles caused and for helping us pinpoint/identify this issue. For anyone else who was impacted by this network issue please feel free to reach out as well for compensation.

Again, I will confirm that this speed issue is as of today, 100% resolved and will not be an issue ever again.

Happy Holidays :)

I am quite happy with how this turn out. Not a lot of service providers on BHW accepts responsibility that their service has issue. To admit fault in public on this forum, I have to give due respect to Alpharack. Good job. I am willing to return as a customer and hopefully this issue is resolved permanently.
 
We sincerely apologize for the troubles caused.

Upon further investigation on this issue, we have identified this issue to be a fiber optic that needed to be replaced on the router in the datacenter. Once we identified the issue, we immediately did so, and was able to solve the problem.

To confirm, we ran a quick speed test on both a Windows and Linux Server, and was able to verify fast network speeds are available again:


Code:
# speedtest-cli --server 7456
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Retrieving information for the selected server...
Hosted by QuadraNet, Inc (Los Angeles, CA) [1991.63 km]: 15.176 ms
Testing download speed................................................................................
Download: 871.44 Mbit/s
Testing upload speed................................................................................................
Upload: 610.39 Mbit/s


@Kratos168 I am reaching out to you via email now, we are willing to give you one month free due to the troubles caused and for helping us pinpoint/identify this issue. For anyone else who was impacted by this network issue please feel free to reach out as well for compensation.

Again, I will confirm that this speed issue is as of today, 100% resolved and will not be an issue ever again.

Happy Holidays :)


Quick update, I was given a replacement VPS. The performance of this new VPS is amazing. I think the OP has given me much more than what I have paid for. The speed of the system is fast, internet downloading speed is exception. I think you won me back as a customer from now on so long as I dont face any further issue on performance in future.

I will purchase more services (Master reseller hosting,etc) from OP shortly and post more review.
 
I am quite happy with how this turn out. Not a lot of service providers on BHW accepts responsibility that their service has issue. To admit fault in public on this forum, I have to give due respect to Alpharack. Good job. I am willing to return as a customer and hopefully this issue is resolved permanently.

Quick update, I was given a replacement VPS. The performance of this new VPS is amazing. I think the OP has given me much more than what I have paid for. The speed of the system is fast, internet downloading speed is exception. I think you won me back as a customer from now on so long as I dont face any further issue on performance in future.

I will purchase more services (Master reseller hosting,etc) from OP shortly and post more review.

@Kratos168, thank you again for helping us identify the problem. I am glad to hear you are enjoying the high performance.

Welcome back and if there's anything I can ever assist you with please feel free to PM me here!

Merry Christmas to you. :)
 
Happy Holidays BHW Community!
We are now officially debuting our Holiday 2018 sale, with unprecedented savings on ALL Types of Hosting Solutions.

It's the season of giving, so we've literally broke the mould and went all out with unbelievably low rates.

In the history of AlphaRacks, we are proud to debut our new Holiday deals, better than any other we've ever done in history. If you miss out, don't say we didn't warn you, as stock will be limited!

Holiday Specials Valid On: Hybrid Dedicated Servers (NEW!), Shared Hosting, Master Reseller Hosting, Linux VPS, Windows VPS, SSD KVM VPS

CLICK THE IMAGE BELOW TO REVEAL OUR LOWEST PRICES EVER!

https://www.alpharacks.com/Holiday2018
 
@AlphaRacks can you please pm me! I am having something to ask you. Thank you for your time, effort and consideration in this matter. I would appreciate it.
 
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