Yes I have emailed and followed the instructions I did this 2 days ago. I heard nothing about my re sell panel after 2 days on email etc, I got a reply to my ticket basically reading me the terms and conditions of your panel and that it’s tough that services have been processed and that you are not liable.
Please read this an understand my concern and address it correctly.
I have used Followiz for a year for personal use uploading funds every week sometimes more logging in from my iPad or my chrome on the same device every time. The refund is not what is important to me at this stage, what’s important to me is understanding how this has happened. I have paid for a re-seller panel to which I will be adding 500 to 1k at a time. My concern is right after uploading the funds they vanished to pages on Facebook and YouTube. Now you know from my history I didn’t place those orders.
I am failing to understand why your support team feel that this is not something that’s of immediate importance being that someone has been able to access my funds via your panel, not at my end nothing has been compromised at my end. The security of my larger clients funds it’s what I need to be addressed right now.
I have addressed these concerns to your team via tickets and was told if I put a refund in then we will pull back all past services now if these means off the orders from those fraud ones placed go ahead and pull them back anyway I didn’t place those orders, and will be contacting all the users on the links in the back end orders form in your panel to find out who placed them.
Please address properly please
Refund, I don’t care about the money
My issue, How did someone use my funds via your panel to place orders, how can you re assure that I won’t upload larger funds and they won’t vanish too leaving me to foot the bill.
To finish please don’t just state terms and conditions that all is enscripted at your end because clearly it failed.