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I have heard good things about this service. I am looking to build a website soon but not sure if I want to go with shared hosting or vps
 
I have heard good things about this service. I am looking to build a website soon but not sure if I want to go with shared hosting or vps

Unless you have knowledge of managing a Linux server, my recommendation would be to start with Shared hosting. You can easily upgrade later on if you need to for whatever reason.

-Josh
 
Unless you have knowledge of managing a Linux server, my recommendation would be to start with Shared hosting. You can easily upgrade later on if you need to for whatever reason.

-Josh
I do not have that knowledge yet, but I do need to run some django + python eventually. Thanks for the advice
 
I do not have that knowledge yet, but I do need to run some django + python eventually. Thanks for the advice

No problem at all. We try and get the best fit for all of our customers, even if it means less money for us. Please feel free to reach out to our support system if you need any help at all.

-Josh
 
Not satisfied with the way your customer support threat me. My IP was blocked and contacting you guys for the past 2 hours on chat without reply, and it shows you are online but intentionally ignore my message.
 
Not satisfied with the way your customer support threat me. My IP was blocked and contacting you guys for the past 2 hours on chat without reply, and it shows you are online but intentionally ignore my message.

Hello, I'm the owner and have reviewed your issue. Your VPS IP address was blocked by our datacenter due to abuse, a syn flood to be exact. If our datacenter detects SPAM or in this case, an outbound attack they will block the network access until this is resolved. It seems that you spoke with one of our agents and were trying to use a command to download a bulk emailing program but did not know how to do it properly which was raising a flag at our datacenter. I feel that our customer service went above and beyond to assist you with an unmanaged VPS, even letting you know what you were doing wrong.

I hope that you are able to find a host that let's you do what you're trying to do, however our datacenter will just not allow this type of activity.

Since you've already given your feedback, if you want to discuss this more you can email me personally at [email protected].
 
Hi could i get a discount coupon for dedicated server? I see only for shared and vps on bhw I'm searching for a good hosting to stay long time with a big discount would be great pm me with the discount and i will join.
 
Joined on a shared host, got a quick and easy host migration done too.

So far service has been nothing less of good.
Here's to the next year.
 
Hi could i get a discount coupon for dedicated server? I see only for shared and vps on bhw I'm searching for a good hosting to stay long time with a big discount would be great pm me with the discount and i will join.

Our dedicated servers are already priced the lowest they can go. However, we do have a coupon for 50% off the first two months. The code is 2UPME

Joined on a shared host, got a quick and easy host migration done too.

So far service has been nothing less of good.
Here's to the next year.

Welcome to the family! If you need anything just reach out to our support department.

Have a great weekend guys/gals!
 
Hello, I'm the owner and have reviewed your issue. Your VPS IP address was blocked by our datacenter due to abuse, a syn flood to be exact. If our datacenter detects SPAM or in this case, an outbound attack they will block the network access until this is resolved. It seems that you spoke with one of our agents and were trying to use a command to download a bulk emailing program but did not know how to do it properly which was raising a flag at our datacenter. I feel that our customer service went above and beyond to assist you with an unmanaged VPS, even letting you know what you were doing wrong.

I hope that you are able to find a host that let's you do what you're trying to do, however our datacenter will just not allow this type of activity.

Since you've already given your feedback, if you want to discuss this more you can email me personally at [email protected].
Hello Josh,
For the past 4 days now, my site is not loading. Error:
502 Bad Gateway
Host Not Found or connection failed
I submit a ticket on your site, no response. I send you a personal email, no response. Unlike before, none of your support is online for a chat on the site.
I need an explanation for this, please. Let me know if I should look for other hosting company.
Thanks
 
Hello Josh,
For the past 4 days now, my site is not loading. Error:
502 Bad Gateway
Host Not Found or connection failed
I submit a ticket on your site, no response. I send you a personal email, no response. Unlike before, none of your support is online for a chat on the site.
I need an explanation for this, please. Let me know if I should look for other hosting company.
Thanks

Yes as explained before, we terminated your account due to abuse and refunded your $3.

-Josh
 
Just send one email
Yes as explained before, we terminated your account due to abuse and refunded your $3.

-Josh
with your server for testing and you call that abuse? You also fail to respond to my query for 3 days. Improve your customer service
 
does Medium plan can handle wordpress ? and how about bandwidth ?
 
are servers down? ping IP, request times out. Visiting site....times out. Visiting your support page, times out. Cpanel, times out...
 
are servers down? ping IP, request times out. Visiting site....times out. Visiting your support page, times out. Cpanel, times out...
Don't ever trust their server, I also used it they block me and tell me am sending abuse message. I use the same stuff with other providers and working well up till now.
 
I hope you all are having a great weekend! I am the owner and will be more than glad to field these issues.

the server is down from the morning :( .

Will you email [email protected] next time this happens? This must have been a VPS or IP block on our firewall. This can happen from time to time. We have not had any outages. Make sure to email right away if you see this happen, we do not monitor BHW for support requests. Thanks!

are servers down? ping IP, request times out. Visiting site....times out. Visiting your support page, times out. Cpanel, times out...

Same as above! Either email [email protected] or my personal address [email protected]. Servers were not down, probably just the firewall blocking for some reason. We can whitelist your IP.

Don't ever trust their server, I also used it they block me and tell me am sending abuse message. I use the same stuff with other providers and working well up till now.

Ouch, that is harsh! After all of the help we gave you! So to clear this up, our datacenter actually blocked the VPS ip address over 10 times because of you sending out a SYN attack and trying to download russian SPAM software. I actually personally worked with you on this and explained in detail what you were doing wrong. Unfortunately your lack of knowledge and responsibility is what caused this issue.

Again, have a great weekend! I'm personally available at all times [email protected] and our [email protected] for normal support requests.

-Josh
 
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