what makes you say that?
1. They tried to change their billing method to get more money. Then didn't do that after the push back.
2. Their support has gotten really apathetic. They don't offer much support, just a copy and pasted solution which usually doesn't work.
3. Their FAQ page hasn't been updated in a long time (they used to update all the time).
4. The software isn't working like it used to and they do 1 update a week or less (remember they used to update twice a week).
I think they're working on a new product. Which is fine. You gotta make more money to keep all the developers and admin working. I just hope it's amazing and works.
They need to change how their requests go into Instagram.