Hi
@swords12,
For couple of months now, my promo code is being left out in the invoice. Every month I contact your support, and they reapply it to that invoice, only to see it left out again on the next invoice. This month's invoice is a bit different though: the promo code is calculated, but the real price is not correct, it is inflated by the sum of the discount, so actually the price to pay is again the same as if no discount is calculated. I know it's not intentional, it is probably some bug in your system, but you should probably take a look at fixing it. It started happening since I upgraded my subscription with more proxies.
I know I can contact your support again and it will get sorted out, but I want it fixed long term, since it has been couple of months now happening the same thing. Can you please look after this issue personally and get it sorted out permanently?
Invoice #23864 (Will send you personal details in PM if needed)
Thanks.
By the way I'm very satisfied with your service, never had any issues with the proxies, and will be upgrading my subscription soon again, with even more proxies.