My (BAD) exprerience with Bittrex so far

[sk8tavou]

Hello everyone.
Another day in the life and i woke up again super pissed of with Bittrex and i was feeling the need to put this online. Maybe they will reply to me after they see bad news spreading around.

So it all begins like 8-10 days before. I was reading some news about Siacoin and i went to buy 1k worth of it. After i press the button to buy i get a message that my account is locked.
Ok for now nothing to worry about as support will fix this i say to myself.

I send a support request to them and i wait 2 days with no reply.
Then i send again and i get a response saying that because my account has over a certain amount of money they need some more verification documents. Obviously i have everything ready for these situations and i sent them right after 5 minutes.

1 day passed...2 days passed...3 days passed...Nothing. I send a new support request and i get a message that my older request is merged with the new one. But nothing as a reply...

No need to say that i can do NOTHING on my account. My money are stack in multiple cryptos and i can't event sell-buy or withdraw my cash.

I sent a request yesterday again and now i didn't even got the merged request automatic message.

I dont feel safe at all keeping my money there and as long as this gets resolved hopefully soon i will withdraw everything faster than the speed of light.

Anyone had same experience before?
Any recomended websites other than poloniex to use as a second exchanger?

Thanks everyone for listening to my story and your input is highly appreciated.

 

[TeslaFan]

That is the problems with exchanges they can steal your money at any time. Here's the truth: it's happened before and it will probably happen again.

So keep that in mind when you are on Bittrex or other exchanges.

 

[nikhil79]

How is your experience with poloniex, going to start with them

 

[Cherry]

Oh great, I just signed up at Bittrex like an hour ago. Don't really know yet what to do, just exploring.

 

[GreenBird]

i've heard similar stories with poloniex.
first time i hear it about bittrex.

don't give up

 

[sk8tavou]

It's not that i am afraid to lose my money or something. It is just pissing me off being one of the biggest exchangers and support being so bad. We don't talk about 1-2 days we talk about almost a week

 

[IG Professor]

Hello everyone.
Another day in the life and i woke up again super pissed of with Bittrex and i was feeling the need to put this online. Maybe they will reply to me after they see bad news spreading around.

So it all begins like 8-10 days before. I was reading some news about Siacoin and i went to buy 1k worth of it. After i press the button to buy i get a message that my account is locked.
Ok for now nothing to worry about as support will fix this i say to myself.

I send a support request to them and i wait 2 days with no reply.
Then i send again and i get a response saying that because my account has over a certain amount of money they need some more verification documents. Obviously i have everything ready for these situations and i sent them right after 5 minutes.

1 day passed...2 days passed...3 days passed...Nothing. I send a new support request and i get a message that my older request is merged with the new one. But nothing as a reply...

No need to say that i can do NOTHING on my account. My money are stack in multiple cryptos and i can't event sell-buy or withdraw my cash.

I sent a request yesterday again and now i didn't even got the merged request automatic message.

I dont feel safe at all keeping my money there and as long as this gets resolved hopefully soon i will withdraw everything faster than the speed of light.

Anyone had same experience before?
Any recomended websites other than poloniex to use as a second exchanger?

Thanks everyone for listening to my story and your input is highly appreciated.

Sad to hear this dude. Thanks for sharing atleast I got an idea about this.

 

[Cabhal]

I am using Bittrex too. Well, no problem atm.. but the truth, is that I never had to speak with their support.. fingers crossed..

 

[thespecialist1337]

Companies like this needed to abused more in public. It is very very sad for this revolutionary technology. So go ahead and send them a review they deserve on all major platforms they exist on and let people hear about your experience and to be careful and never work with such low-lifes.

Cryptos offer the ability to keep a bank account in another currency. So if your govt is killing u with inflation, you dont die. Also as we all know how lobby groups buy govts and suck the blood out of the populations.

Now the end game is approaching, because the internet belongs to them. A few new protocol updates and fun time is over, back to the quarries and the cotton fields!

 

[LiquidLeads]

Everyone can stand up and start rolling a exchange aka bank.
Dont trust them and dont keep balance on exchanges or other online wallets, Trust on your desktop wallet, some how.

 

[sk8tavou]

Still no reply from them and like 4-5 email requests... This is getting out of hand seriously

 

[said smart]

Also poloniex have such problems ,and their support is dead

 

[JustwithanX]

Sorry to hear that .... sadly support is always an issue for online enterpenours

 

[Brian Alexander]

They never reply to tickets.
I remember creating one 2 months ago, I just checked up on it and it still hasn't been answered.

 

[whynotmakeit]

Still waiting for a ticket response since 27th Nov. Totally useless support and bordering on scam imho.....

 

[r3L4x]

This is biggest problem in cryptos, that why more people saying that it is bubble made by crypto exchanges...

1) Like someone said anybody can buy script and start running crypto exchange website and that why most of them only allowed to trade in criptos, only few allowed you to add money in system. Most of them don`t work with money, because it is hard to connect payment gateway, you need to have company and some connections with bank.

2) They are not controlled by any country, because most of countries don't see crypto as money... So they can add anything in the Terms Of Use, believe me I have 7 websites and all my TOE is against people. Examples: we can change terms of use any time and we can disable you account for any reasons and keep you crypto. Read terms of us and I can bet you will find something like this. With this they have all the power to steal your money and believe me you will not gonna win lawsuit or something.

2.1) They may be operating in any tier 3 country.
2.2) You signed their Terms Of Use.

Look now what is happening on christmas, most of exchanges made ridiculously 50% on cashing out money. That what I`m saying to lot of "experts" you cannot say that you made money until you don`t have money in your bank account... And believe scam can be in any website, how people are losing shops in shopify, I got banned 2 years back from Google Adsense for invalid activity, I know that I did not done any thing bad, I lost 2000+ pounds. They said that all money will gonna be returned to people, but I can bet that Google took money. As I never heard story that after ordering ads in Adwords you will get back money.